Dutch Maps Reporting Specialist (Hybrid, 24/7)

Cognizant; Województwo pomorskie; Hybrid; PLN 42,000 - 65,000; Full time

Benefits offered by this job

Multisport Card

LuxMed medical healthcare including d

Life insurance

Cafeteria benefits

Training & development opportunities

Job summary

Cognizant Poland is hiring for a multilingual analyst to support real-time reporting on public transport disruptions and related data. The role requires Dutch and English, plus a willingness to work a 24/7 shift in a hybrid setup in Poland (Kraków, Gdańsk, Wrocław).

You will investigate issues reported by customers and client staff, perform validation, and use online sources in multiple languages. This entry-level position offers training, career growth, and a broad benefits package within a

Qualifications

• Fluent Dutch & English (at least B2).
• Willingness to work in a shift-based work schedule (24/7).
• Work experience of 0-2 years.
• Good understanding of all forms of public transport.
• Researching skills.
• Good communication skills and attention to detail.
• Incident management experience will be a great asset.

Responsibilities

• Reporting problems from Customers, our Client’s Employees, Business Owners, Surveyors, and Data Feed Updates.
• Real-time reporting of public transportation disruptions and road incidents across the globe, to the cities and countries our Client’s Maps Transit has been launched.
• Running tests and providing feedback on newly defined procedures including the use of tools, policies, and workflows.
• Performing validation by calling if required.
• Using a variety of online sources in various languages.

Skills

Dutch

English

Researching

Communication

Incident management

Job description

Cognizant Poland is hiring for a multilingual analyst to support real-time reporting on public transport disruptions and related data. The role requires Dutch and English, plus a willingness to work a 24/7 shift in a hybrid setup in Poland (Kraków, Gdańsk, Wrocław).

You will investigate issues reported by customers and client staff, perform validation, and use online sources in multiple languages. This entry-level position offers training, career growth, and a broad benefits package within a