Manager, Master Data, Business Relations Management

Upm China; Wrocław; On-site; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Meaningful job

Caring community

Development opportunities

Sustainability focused employer

Job summary

UPM is seeking a Manager, Master Data, Business Relations Management to lead the Business Partner Master Data team in Wroclaw. You will drive stakeholder engagement, governance, and continuous improvement across Master Data domains, collaborating with IT, HR, and business functions to deliver excellent service.

You will report to the Master Data Management Tower Lead and play a key role in shaping vendor data governance and data quality initiatives while growing your team.

Qualifications

• Master’s degree and 7+ years in Master Data Management, Service Management, or Shared Services.
• Minimum 3 years of managerial experience with people leadership and team development.
• Knowledge of Vendor Master Data and supplier lifecycle management.
• Leadership in a global, matrix organization.
• Fluent in English; other languages are assets.

Responsibilities

• Lead the Business Partner Master Data domain and ensure end-to-end service excellence.
• Own and develop the Business Relations Management framework with stakeholders across Master Data domains.
• Maintain and develop stakeholder management framework, including mapping and engagement plans.
• Manage stakeholder communication tools and channels, including distribution lists and analytics.
• Lead the Vendor Master Data Governance Working Group and governance activities.
• Act as line manager for the Business Partner Master Data team, including coaching and recruitment.
• Provide functional leadership to the Vendor Master Data team through Team Leader leadership.
• Ensure adequate service capacity, governance practices, and data standards.

Skills

Master Data Management

Stakeholder management

People leadership

Data governance

English fluency

Vendor Master Data

Source-to-Pay

Global/matrix leadership

Education

Master's degree

Tools

Stibo STEP

Job description

Would you like to join a global, growing company that innovates for a more sustainable tomorrow? UPM could be the team for you. We are frontrunners in developing renewable alternatives to fossil-based materials. Besides enabling both businesses and consumers make more sustainable choices, we strive to create a positive UPM experience for all our employees around the world. We live by our values – trust and be trusted, achieve together, renew with courage. Together we can renew the everyday, for a future beyond fossils! Learn more about us as a workplace upm.com/careers

We are looking for a Manager, Master Data, Business Relations Management to join our team in UPM Business Hub Poland in Wroclaw.

Greetings from your future manager “Welcome to our Master Data Management team. This role offers a unique opportunity to lead Business Partner Master Data services, drive stakeholder engagement, and contribute to the continuous development of Master Data Management across UPM. As Manager, Master Data, Business Relations Management, you will lead the Business Partner Master Data team, collaborate with stakeholders across business and support functions, and drive service excellence, governance, and continuous improvement initiatives. If you are passionate about people leadership, customer-focused service delivery, and building strong business relationships, we look forward to hearing from you”. – Magdalena Stodolna, Master Data Management Tower Lead

What you will do

• Lead the development and continuous improvement of the Business Partner Master Data domain, ensuring end-to-end service excellence across UPM Business Areas and Functions and alignment with common MDM service practices
• Own and develop the Business Relations Management framework, fostering strong stakeholder engagement across all Master Data domains, including Business Areas, Global Functions, IT, HR, and external partners
• Maintain and continuously develop the stakeholder management framework, including stakeholder mapping, communication channels, and engagement plans
• Manage stakeholder communication tools and channels, including distribution lists, contact databases, and user engagement analytics
• Lead the Vendor Master Data Governance Working Group, including backlog management, support for the Master Data Product Owner and Master Data Quality initiatives, and facilitation of governance activities and decision-making forums
• Act as line manager for the Business Partner Master Data team, including coaching, performance management, capability development, recruitment, succession planning, and employee engagement
• Provide functional leadership and strategic direction to the Vendor Master Data operational team through Team Leader leadership, ensuring alignment, service performance, and continuous development
• Ensure adequate service capacity, operational efficiency, and process performance, while maintaining clear guidelines, work instructions, data standards, and governance practices

Who you are

• You have master’s degree (or equivalent) and 7+ years of relevant experience in Master Data Management, Service Management, or Shared Services
• You have minimum 3 years of managerial experience with direct responsibility for people leadership and team development
• You have knowledge of Source-to-Pay processes, Vendor Master Data, and supplier lifecycle management
• You have leadership experience in a global and matrix organization
• You have strong stakeholder management and communication skills
• You have experience in service delivery, process improvement, and data governance
• You have strong analytical and problem-solving skills
• You have experience working with enterprise platforms and tools supporting Master Data Management e.g.; Stibo STEP (Stibo Systems Enterprise Platform) or other Master Data Management systems
• You are fluent in English; other languages are considered an asset

This is what we offer to you

• A meaningful job: We have an inspiring purpose “We renew the everyday for a future beyond fossils”. Our work is impactful and transformative.
• A caring community: Our community is built on great team spirit and shared commitment. We care about each other and the well-being of our colleagues. We support the work-life balance of all our employees.
• Development opportunities: We offer you great opportunities to learn and grow throughout your career. We are an international, multi-business organization offering plenty of avenues for personal growth.
• Responsible employer: Sustainability is at the core of everything we do. We are committed to ambitious, science-based sustainability targets in all areas, from climate change mitigation to enhancing biodiversity. We foster diversity and inclusivity, offering a work environment in which everyone can be themselves.

Learn about our Rewarding and our Ways of working

Additional information

• This position offers a hybrid working model, combining remote work from home with regular on-site collaboration in Wrocław.
• The position holder will report to Master Data Management Tower Lead.

UPM business information UPM is a material solutions company, renewing products and entire value chains with an extensive portfolio of renewable fibres, advanced materials, decarbonization solutions, and communication papers. In Poland, UPM is running two factories near Wrocław, Human Resources Services in Kraków and UPM Business Hub at the heart of the city of Wrocław. At the moment, the Wrocław Hub brings together over 700 professionals in customer, supplier and financial services.

What makes us unique?

The Finnish leadership culture encourages people in personal growth and self-development, and our values - trust and be trusted, achieve together, renew with courage – are visible in our everyday work. We are inspired by the limitless opportunities of the bioeconomy and we lead the way towards a future beyond fossils.

Got interested? Join us on this exciting path! #growthwithUPM

Ifyou wish to get more insight about who we are, check out this page! UPM – we renew the everyday Read more: upm.com Follow us onLinkedIn|YouTube|Instagram| X #UPM #UPMers #materialsolutions #WeRenewTheEveryday #FeelGoodAboutYourWork #LI-POST #LI-HYBRID UPM is a material solutions company, renewing products and entire value chains with an extensive portfolio of renewable fibres, advanced materials, decarbonization solutions, and communication papers. Our performance in sustainability has been recognized by third parties, including EcoVadis and the Dow Jones Sustainability Indices. We operate globally and employ approximately 15,100 people worldwide, with annual sales of approximately €9.7 billion. Our shares are listed on Nasdaq Helsinki Ltd. UPM – we renew the everyday