Manager, Billing

2015 UPM-Kymmene Sp.z o.o.; Wrocław; Hybrid; PLN 180,000 - 240,000; Full time

Benefits offered by this job

Meaningful job

Talented teams

Development opportunities

Sustainability focus

Job summary

UPM is seeking a Billing Manager to join the Finance team in UPM Business Hub Poland in Wrocław. You will lead the Billing and Miscellaneous Invoicing operations, drive standardization, and ensure accurate, on-time delivery while collaborating with multiple stakeholders to maintain superior customer experience.

The role requires a Master’s or Bachelor’s in economics/ business, 5+ years of experience, SAP SD/FI proficiency, VAT knowledge, and fluent English with willingness to travel.

Qualifications

• Master’s or Bachelor’s degree in economics and business administration or similar education.
• 5+ years of relevant experience.
• Experience in people, team and change management in a global matrix organization.
• Deep knowledge of billing and recharging processes, controls and systems.
• Good knowledge of VAT and bookkeeping principles, Lead to Cash end-to-end processes.
• Experienced user of SAP SD and FI.
• Fluent in English; experience in international business.
• Willingness to travel.

Responsibilities

• Lead Billing team responsible for Billing & Miscellaneous Invoicing operations.
• Drive process standardization, efficiency, and timely delivery of billing services.
• Develop and implement Billing & Miscellaneous Invoicing processes and interfaces.
• Drive adoption of best practices in billing process development; automate where relevant.
• Ensure cooperation with stakeholders and maintain world-class customer experience.
• Own processing documentation and instructions.
• Participate in end-to-end Lead to Cash process development with Finance and Business teams.
• Provide area expertise in various UPM projects.

Skills

Billing management

Team leadership

Billing process

SAP SD/FI

VAT knowledge

Lead to cash

Stakeholder collaboration

Change management

Education

Economics degree

Business administration

Tools

MS Excel

Job description

Would you like to join a global, growing company that innovates for a more sustainable tomorrow? UPM could be the team for you. We are frontrunners in developing renewable alternatives to fossil-based materials. Besides enabling both businesses and consumers make more sustainable choices, we strive to create a positive UPM experience for all our employees around the world. We live by our values – trust and be trusted, achieve together, renew with courage. Together we can renew the everyday, for a future beyond fossils! Learn more about us as a workplace upm.com/careers

We are now looking for a Billing Manager to join our Finance team in UPM Business Hub Poland in Wrocław.

Greetings from your future manager “I’m very excited to welcome a new Billing Manager in our inspiring Finance team. We are very positive and highly skilled professionals with great team spirit and friendly atmosphere. In this role you will dive into the challenges in Billing and Miscellaneous Invoicing area and have a platform to build the talents in the team as well as develop the processes. Agile new ways of working with continuous improvement are in our core. We are looking forward to meeting you!” - Barbara Serwotka-Kałużny, Senior Manager, Customer Account Management

What you’ll do

• Lead Billing team responsible for Billing & Miscellaneous Invoicing operations
• Drive Billing & Miscellaneous Invoicing process standardization and efficiency, as well as accurate and on-time delivery of billing and internal recharging services
• Drive adoption of best practice in billing process development, and automate where relevant
• Develop and implement Billing & Miscellaneous Invoicing processes, templates and interfaces
• Ensure good co-operation with all stakeholders and world class customer experience and compliance to UPM policies and rules so that internal controls are effective
• Owner of processing documentation and instructions
• Participate in Lead to Cash end to end process development and continuous improvement activities together with other Customer Operations in Finance, Finance Operations and Business teams
• Provide own area expertise in different UPM projects

Who you are

• You have Master’s or Bachelor’s degree in economics and business administration or similar education
• You have more than 5 years of relevant experience
• You have experience in people, team and change management and have good leadership & co-operation skills in a global matrix organization
• You have deep knowledge and experience with billing and recharging processes, controls and systems
• You have good knowledge of VAT and bookkeeping principles as well as Lead to Cash end to end process
• You are experienced user of SAP SD and FI
• You have strong collaboration, influencing skills with flexible, positive and proactive attitude towards changing environment
• You are fluent in English and have experience from international business
• You are willing to travel

This is what we offer to you

• Meaningful job: We are proud of what we do. Our work highlights the expertise of our personnel, the high quality of our products and the company's values.
• Inspired and motivated teams: We have highly skilled workforce. We are a multifaceted, international organisation that works as a team to achieve our shared objectives.
• Development opportunities: With us you can build up your expertise. We provide opportunities to support your development throughout every stage of your career.
• Responsibility for people and environment: Our ethical principles embrace people as well as the environment. We are always striving to build a more sustainable future.

Additional information

This position offers a hybrid working model, combining remote work from home with regular on-site collaboration in Wrocław. The position holder will report to Senior Manager, Customer Account Management.

Country-specific information

Country-specific information: If you have any concerns about the recruitment and selection process, you can report those online through the UPM Report Misconduct channel using the link: https://www.upm.com/investors/governance/compliance/reportmisconduct/.

UPM business information

UPM is a material solutions company, renewing products and entire value chains with an extensive portfolio of renewable fibres, advanced materials, decarbonization solutions, and communication papers. In Poland, UPM is running two factories near Wrocław, a Human Resources Service Center in Kraków and UPM Business Hub at the heart of the city of Wrocław. At the moment, the Wrocław Hub brings together over 600 professionals in customer, supplier and financial services.

What makes us unique?

The Finnish leadership culture encourages people in personal growth and self-development, and our values - trust and be trusted, achieve together, renew with courage – are visible in our everyday work. We are inspired by the limitless opportunities of the bioeconomy and we lead the way towards a future beyond fossils.

Follow us

Follow us on LinkedIn, YouTube, Instagram, X. UPM is a material solutions company, renewing products and entire value chains with an extensive portfolio of renewable fibres, advanced materials, decarbonization solutions, and communication papers. Our performance in sustainability has been recognized by third parties, including EcoVadis and the Dow Jones Sustainability Indices. We operate globally and employ approximately 15,100 people worldwide, with annual sales of approximately €9.7 billion. Our shares are listed on Nasdaq Helsinki Ltd.

UPM – we renew the everyday