Luxembourg Customer Care Specialist - Growth-Driven Lender

TechTree; Kraków; On-site; PLN 129,000 - 181,000; Full time

Job summary

TechTree is recruiting for a Customer Care Specialist on behalf of a fast-growing business lender operating across Europe, including Luxembourg. The role focuses on handling customer enquiries end-to-end and keeping internal systems accurate.

It requires strong communication, negotiation and problem-solving skills, and proficiency with MS Excel and Word. As part of a fast-paced team, you will maintain records, resolve issues, and support broader operations as needed while delivering excellent

Qualifications

• Ability to provide high-level customer service and handle enquiries end-to-end.
• Maintain accurate records in internal systems and databases.
• Strong communication, negotiation and problem-solving skills.
• Ability to work in a high-pressure, deadline-driven environment.

Responsibilities

• Provide high-level customer service to all customers.
• Maintain systems and databases with accuracy and attention to detail.
• Resolve issues and support broader business operations as needed.

Skills

Customer service

Communication

Problem solving

MS Excel

MS Word

Tools

MS Excel

MS Word

Job description

TechTree is recruiting for a Customer Care Specialist on behalf of a fast-growing business lender operating across Europe, including Luxembourg. The role focuses on handling customer enquiries end-to-end and keeping internal systems accurate.

It requires strong communication, negotiation and problem-solving skills, and proficiency with MS Excel and Word. As part of a fast-paced team, you will maintain records, resolve issues, and support broader operations as needed while delivering excellent