Logistics Specialist

Ajax; Warszawa; Hybrid; PLN 120,000 - 180,000; Full time

Job summary

Ajax Systems, a leading European security technology manufacturer, is seeking a Logistics Coordinator in Warsaw to manage end-to-end domestic and EU shipments. You will optimize freight costs using ERP and TMS, coordinate with warehouses, Sales, and customers, and ensure on-time deliveries.

The role requires a 4+ year logistics background, fluent Polish, and English at B1/B2 level; Ukrainian is a plus. You’ll work in a fast-paced team with cross-functional collaboration and continuous process

Qualifications

• Bachelor’s degree in Logistics, Supply Chain Management or related field.
• In-depth knowledge of road cargo transport documents and regulatory frameworks (CMR, ADR).
• Minimum of 4 years’ hands-on experience in national and international logistics.
• Proficiency with ERP platforms and transport planning systems (TMS).
• Polish fluency; English B1/B2; Ukrainian is an advantage.

Responsibilities

• Oversee end-to-end domestic and EU transport by road and courier.
• Use TMS to analyze and optimize freight costs and processes.
• Prepare tenders; evaluate bids for best rates, terms and transit times.
• Maintain relationships with carriers and monitor service levels.
• Generate shipping documents and coordinate pickups/deliveries with partners.
• Resolve claims and discrepancies with Operations, Logistics and customers.
• Coordinate with warehouse and Sales to align on dispatch slots.
• Support inventory accuracy and cycle counts.

Skills

Logistics analytics

Stakeholder management

Cost optimization

Process improvement

Cross-functional collaboration

Multitasking

Polish language proficiency

Education

Bachelor's degree in Logistics or related field

Tools

ERP systems

Transport Management System (TMS)

Job description

Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5, 000 specialists.

The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.

Responsibilities

• Shipment management
  • Oversee end‑to‑end domestic and international (within EU) transport by road and courier via freightforwarders.
  • Use the TMS to analyze and optimize costs for freight, customs clearance, warehousing, and related logisticsactivities.
  • Prepare and run tenders for domestic and cross‑border shipments; evaluate carrier bids to secure the bestrates, transit times, and delivery terms.
  • Maintain strategic relationships with key carriers and forwarders; monitor service levels and performance.
  • Generate all shipping documents and courier labels per system and operational standards; coordinatepickups and deliveries with partners (e.g., DPD, DHL).
  • Issue transport orders in the ERP system and track execution.
  • Schedule delivery appointments with customers; liaise with Sales and Warehouse teams to align on dispatchslots.
  • Manage claims and discrepancies, collaborating with Operations, Logistics, and customers to resolve issuesand provide high‑quality support via phone and email.
• Warehouse coordination
  • Align with warehouse teams on order volumes and pick‑pack schedules.
  • Generate ERP packing lists and prepare regional shipment documentation by customer order.
  • Monitor loading operations to safeguard on‑time departures.
  • Arrange warehouse appointment notices and oversee inbound receipt and loading activities.
  • Investigate and resolve inventory discrepancies throughout the supply chain.
  • Support periodic physical inventory counts.
• Invoice processing (transport & customs)
  • Record, verify, and reconcile invoices for logistics and customs services.
  • Enter invoices into ERP, allocate costs to individual shipments, and manage quarterly/annual settlements.
  • Coordinate with subcontractors to clear payment delays and balance variances.
• Office shipment handling
  • Pack and label office parcels; arrange courier pickups and drop‑offs.
  • Maintain stock of packaging materials according to internal demand.
  • Serve as primary contact for couriers to ensure seamless internal mail and parcel flows.

Requirements

• Professional Experience & Technical Skills
  • Bachelor’s degree in Logistics, Supply Chain Management or a related field.
  • Indepth knowledge of road cargo transport document flow and regulatory frameworks (e.g. CMR Convention, ADR).
  • Minimum of 4 years’ handson experience in national and international logistics and freight forwarding.
  • Proven ability to apply and interpret Incoterms 2020 in import/export transactions.
  • Proficiency with ERP platforms and transportplanning systems (e.g., TMS).
  • Full professional fluency in Polish; English proficiency at B1/B2 level; Ukrainian is a strong advantage.
• Core Competencies & Personal Attributes
  • Strong quantitative skills with the capacity to analyze costs, KPIs, and performance metrics.
  • Proactive in issue identification and rapid resolution of operational challenges.
  • Exceptional at prioritizing tasks, managing deadlines, and coordinating crossfunctional activities.
  • Collaborative mindset with excellent interpersonal and stakeholdermanagement abilities.
  • Comfortable multitasking under high workload; responds effectively to changing priorities and crisis situations.
  • Eager to embrace new tools (TMS, ERP) and best practices to optimize logistics processes.