Logistics Coordinator

Virtual Professional; Poland; On-site; PLN 42,000 - 65,000; Full time

Job summary

A remote services company is seeking a Logistics Coordinator who will act as the primary liaison between Carrier Sales Representatives and Account Operations. This role requires exceptional communication skills, attention to detail, and the ability to build relationships with partner carriers. The successful candidate will monitor logistics operations, identify potential problems, and ensure client satisfaction. Join us to enhance our service delivery to North American companies while working remotely.

Qualifications

• Expert multi-tasker with excellent communication skills.
• Ability to build lasting relationships with clients.
• Strong problem-solving skills and attention to detail.

Responsibilities

• Build and maintain relationships with partner carriers.
• Monitor loading, unloading, and appointments.
• Communicate issues such as delays to teams.
• Communicate delays or issues to Account Operations and Carrier Sales Teams
• Demonstrate professionalism and assist team members as needed

Skills

Multi-tasking

Active listening

Communication

Customer service orientation

Attention to detail

Problem-solving

Sales enthusiasm

Sales minded

Job description

Based in Canada but serving clients throughout North America, Virtual Professional is not a post‑pandemic organization. Established in 2008, our core belief in the transformative power of remote work has been the driving force behind our mission.

Virtual Professional has evolved into a dynamic platform, attracting attention for our innovative model. We are dedicated to being the bridge between the remote job needs of North American companies and the top‑tier Latin American professionals. Our commitment extends to ensuring the financial stability of our Virtual Professional Partners (VPPs) and creating optimal conditions for them to deliver exceptional services. For our client companies, we offer a seamless recruitment process, providing access to a pool of skilled professionals that drives profitability and business growth.

This is a remote position.

As a Logistics Coordinator, you will play a crucial role in ensuring we exceed our client’s KPI expectations. You will be the primary liaison between our Carrier Sales Representatives, Account Operations Team, and our partner

What does a day in the life of a Logistics Coordinator look like?

• Building and maintaining relationships with partner carriers
• Monitor loading, unloading and appointments – follow up with customers regarding delays, missed appointments and late arrivals
• Identifying potential problems before they occur
• Ensuring that any problems such as delays, accidents, etc., are communicated immediately to our Account Operations and Carrier Sales Teams
• Demonstrates professionalism, positive attitude, and exceptional
• Assist other team members when required.

Requirements

If you have the following requirements, you can apply now!

• You are an expert multi-tasker, active listener, and excellent communicator witha friendly and confident personality.
• You love getting to know people and building lasting relationships.
• You display empathy when dealing with client challenges and using emotional intelligence to guide your interactions.
• Customer service is the name of the game! You are committed to finding ways to constantly delight your clients to ensure they view the company as a valuable business partner.
• Nothing gets past you. You pay close attention to detail and ask all the right questions to find the answers you are looking for.
• When a problem comes your way – you face it head on. You look for creative ways to solve the problem and use the opportunity to learn so you can handle similar issues like a pro the next time.
• You are a sales enthusiast! While hunting for new business isn’t necessarily appealing to you, you are driven to grow the accounts you manage.