Live Events Programming & Ops Specialist

Ticketmaster; Warszawa; On-site; PLN 67,000 - 100,000; Full time

Job summary

Ticketmaster is seeking an Event Programming Specialist to join the Global Client Support & Operations team in Warsaw or flexible within Poland. You will own event setup, data integrity and provide operational and technical support across Ticketmaster systems, ensuring accurate configurations for clients and events.

You will build events across music, sports, theatre and festivals, coordinate tasks, QA configurations, and collaborate with Marketing, Finance, Fan Support and IT.

Qualifications

• Strong attention to detail and ability to work accurately and systematically.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong communication skills (local language + English).
• Problem-solving mindset with a proactive approach.
• Understanding of the live entertainment or sports industry is a plus.
• Ability to work collaboratively across teams.
• Flexibility to work evenings, weekends, or holidays when required.
• Proficiency in Microsoft Office and general computer skills.

Responsibilities

• Build and configure events accurately according to standard operating procedures and best practices.
• Build events across various categories (music, sports, theatre, festivals, etc.).
• Input and validate event data in Ticketmaster systems.
• Identify and resolve event-related issues and inconsistencies.
• Coordinate event-related tasks and support assigned projects or tours.
• Communicate event details to internal stakeholders.
• Configure events for integration with additional TM1 tools (e.g. Access, Flex, Amplify).
• Support ISM requests and validate outputs.
• Troubleshoot technical issues and collaborate with internal teams when needed.
• Provide on-site assistance to clients when required.
• Perform QA checks on event configurations to ensure accuracy.
• Follow and continuously adapt to updated QA processes.
• Support team-wide quality by reviewing events and sharing best practices.
• Contribute to improving processes and maintaining high delivery standards.

Skills

Attention to detail

Multitasking

Communication skills

Problem-solving

Collaboration

Flexibility

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Ticketmaster is seeking an Event Programming Specialist to join the Global Client Support & Operations team in Warsaw or flexible within Poland. You will own event setup, data integrity and provide operational and technical support across Ticketmaster systems, ensuring accurate configurations for clients and events.

You will build events across music, sports, theatre and festivals, coordinate tasks, QA configurations, and collaborate with Marketing, Finance, Fan Support and IT.