Learning and Development Lead

Training Qualifications UK; Polska; Hybrid; PLN 155,000 - 181,000; Full time

Benefits offered by this job

25 days annual leave

Bank holidays included (8)

Loyalty bonus

Annual salary review

Group income protection

Life assurance

Employee Assistance Programme (EAP)

Job summary

Training Qualifications UK is seeking a dynamic Learning & Development Lead to drive development and delivery of learning programmes. Hybrid/Remote working with focus on coaching managers and enhancing staff development across the company.

You will lead LMS activities, develop initiatives such as succession planning and mentoring, and collaborate with the L&D Manager to embed core practices and values. This role requires a proactive self-starter with strong training experience.

Qualifications

• Minimum of three years’ experience in a similar role.
• End-to-end training development and implementation experience.
• Proven experience introducing new training programmes.
• CIPD level 5+ or equivalent desirable.
• Experience using dynamic training tools and LMS platforms.
• Coaching qualification such as ICF or equivalent.
• Experience with psychometric profiling tools (Insights, Belbin, etc).
• Excellent written and verbal communication and interpersonal skills.
• Exceptional organisation and prioritisation skills.
• Ideally some project management experience.
• Ability to work autonomously.

Responsibilities

• Lead development of company-wide training and coach managers across the business.
• Deliver company-wide training and ensure effective delivery of departmental training.
• Support induction programme design, delivery and review.
• Lead development of programmes such as Management and High Potential.
• Support managers with Training Matrix initiatives.
• Coordinate scheduling and evaluation of training effectiveness.
• Develop tools for career planning and succession planning.
• Provide coaching sessions for managers and employees in High Potential Programme.
• Manage LMS day-to-day and generate reports.
• Support engagement initiatives and ensure training records are accurate.

Skills

L&D management

Coaching

Project coordination

Stakeholder engagement

Psychometric tools

Education

CIPD Level 5+

ICF coaching qualification

Tools

LMS systems

Insights/Belbin tools

Job description

Permanent Full-time
Location: Hybrid/Remote, Sale, Manchester UK
Reports to: Learning & Development Manager
Salary: £30,000 - £35,000
Line management responsibilities: No

Overview

Training Qualifications UK is the fastest-growing Awarding Organisation in the UK and a market-leading End-Point Assessment Organisation. We work with over 500 schools, colleges, universities, and training providers across the world to provide qualification certificates, endorsements, and apprenticeships to over 150,000 learners.

What’s the secret to our success? Simply put, we do things differently here!

Here at TQUK we are so committed to Learning & Development (L&D) that having a ‘willingness to learn’ is one of our three non-negotiable Company behaviours. To demonstrate this commitment at a Company level, we made learning one of our strategic objectives ‘to create a culture of development and opportunity for all staff’.

We are now looking for a dynamic and experienced individual to join the expanding L&D team to support delivery on that commitment. You will support the development and delivery of learning and development solutions across the Company, with specific responsibility for some of the programs such as the high potential program. You will also support with the introduction of several new programmes of learning.

You will be joining a growing and vibrant team who work tirelessly to ensure TQUK is a great place for employees to both work and develop. We pride ourselves on the continuous development of staff; to enable them to provide the excellent products and services we deliver to all our external customers.

It is an ideal opportunity for an innovative Learning & Development Lead to drive the development and delivery of learning & development programmes and to work directly with individual managers and employees to support their development and embed core practices and values of the Company. You will work closely with the L&D Manager and are supported by an engaged People Services Team who are fully committed to learning and development. You will also have access to wider group L&D services who can support with learning resources and tools.

The role requires someone who has a passion for all things L&D. You will be a self-starter who is happy to roll up their sleeves and get involved, as many of our plans are newly introduced or still in the planning/development stage.

We are looking for someone with significant experience in the field of L&D including; the development and delivery of training, the ability to assess and evaluate training for effectiveness, supporting managers with the development of training for own areas, experience of developing and coordinating new programmes of learning such succession planning and personal development plans, coaching experience, experience of psychometric profiling and a confident user of learning management systems and platforms.

Key Responsibilities

Training Needs Analysis & Solutions

• Identify and determine internal staff training needs.
• Identify training solutions and source training from external providers as required.
• Act as a central point of contact for all employee training queries.
• Coordinate and set up apprenticeships with training providers.

Design, Development & Delivery

• Lead the development of Company-wide training and support managers across the business in designing training for their own departments.
• Lead the delivery of Company-wide training and coach/support managers to ensure effective delivery of departmental training.
• Support the content design, delivery, and ongoing review of the comprehensive induction programme, ensuring it remains fit for purpose and effective.
• Lead the ongoing content development, delivery, coordination, and review of:
  • Management Development Programme
  • High Potential Development Programme
• Support managers with the development of training identified within the Company Training Matrix.
• Proactively support the ongoing content development, coordination/scheduling of sessions, and evaluation of effectiveness.
• Support the L&D Manager with the introduction of new initiatives such as a mentoring programme, Passport to Recruit, and Passport to Manage.
• Lead the evaluation of training (e.g., induction) and introduce mechanisms to measure the effectiveness of all training delivered across the business.
• Support the use and effectiveness of TQUK’s qualifications, monitoring progress and outcomes.
• Produce periodic reports for the L&D Manager, Heads of Pillar, and other managers, using insights to inform planning.
• Support the L&D Manager with the development of tools for career planning and succession planning, ensuring opportunities for growth and progression are available to all employees.
• Provide coaching sessions for managers and employees participating in the High Potential Programme.

Learning Management System (LMS) Ownership

• Lead the day-to-day management of the Learning Management System (LMS), ensuring it is fully optimised.
• Add new content, configure system changes, schedule training, create new programmes, and produce reports.
• Provide support at a group level as required.

Employee Engagement & Collaboration

• Support the People Services Team with ongoing employee engagement initiatives (currently Gallup).
• Work with the HR Manager and People Coordinators to ensure training is delivered as scheduled and accurate training records are maintained.
• Model TQUK behaviours by demonstrating courtesy, a commitment to learning, and prioritising the team above self.

Other Responsibilities

• Maintain in depth knowledge of TQUK products and services.
• Maintain an in depth understanding of regulatory requirements associated with own area of work.
• Liaise with other departments to identify where training can have a positive impact.
• Work to improve and streamline processes and integrate the outcomes of your own work.
• Undertake other duties considered within your skill and competence to assist the smooth running of the business as required.
• Champion the organisation values at all times to model behaviours to wider team staff.

Key Requirements

• Minimum of three years’ experience of working in a similar role.
• Experience of end-to-end training development and implementation.
• Proven experience of introducing new programmes of training.
• CIPD qualified level 5 or above or a similar qualification is desirable.
• Experience of using a range of dynamic training tools, LMS systems and training platforms.
• Coaching qualification such as International Coaching Federation (ICF) or equivalent.
• Experience of or ideally trained in using psychometric profiling tools such as Insights, Belbin etc.
• Excellent written and verbal communication and interpersonal skills.
• Exceptional organisation and prioritisation skills.
• Ideally some project management experience
• Ability to work autonomously.

Key Characteristics

• Willingness to learn.
• Enjoy working as part of a team.
• Self-starter and takes responsibility for own area of work.
• Completer finisher.
• Apply a flexible approach to all work tasks and working relationships.
• Be confident and ambitious with a “can do, will do” attitude that puts the company before self.
• Be well motivated, enthusiastic, and able to work on your own initiative.
• Be able to have fun!
• Work well with others.
• Be able to keep an eye on the bigger picture and appreciate where your role fits into the business.
• Be passionate about education and learning and the opportunities that it brings.
• Have outstanding organisational and time management skills.
• Have sound IT skills to support core role functions.
• Training, Qualifications & Apprenticeships. It’s what we do!
• Company sick pay upon completion of probation.
• 25 days annual leave plus 8 days Bank Holiday (33 in total).
• Additional annual leave day each year, after 2 years of continuous service (up to 28 days).
• An extra day off to celebrate your birthday and the Christmas period.
• Annual Loyalty Bonus.
• Annual salary review.
• Group Income Protection
• Life Assurance
• Employee Assistance Programme (EAP)
• A workplace that supports a healthy work/life balance.

*We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Should you require any additional support during the recruitment process due to a disability, please contact us so we can assist you. *