Lead Data Business Analyst: Customer 360 & Graph Intelligence

Datamatics Technologies; Warszawa; Hybrid; PLN 349,000 - 426,000; Full time

Job summary

Datamatics Technologies seeks a Principal Data Business Analyst to drive Customer 360 and Graph Intelligence initiatives across an enterprise platform connecting customer, account, asset, product, contract, finance, service, and interaction data. You will bridge business stakeholders with technical teams, translating requirements into actionable capabilities.

The role emphasizes business analysis, data understanding, stakeholder management, workshops, and requirements definition, with

Qualifications

• 8+ years of experience in Business Analysis, Data Business Analysis or related areas.

Responsibilities

• Identify Customer 360, Key Account, Cross-Business, and Graph Intelligence use cases.
• Define and document user personas, processes, workflows, and KPIs.
• Create BRDs, functional specs, use cases, and user stories.
• Analyze relationships between customer, account, product, contract, and other data entities.
• Support roadmap, MVP, backlog refinement, and prioritization.

Skills

8+ years experience

Business Analysis

Data & Analytics

Stakeholder management

Workshop facilitation

Graph Intelligence

Enterprise data platforms

CRM knowledge

Education

Bachelor's degree

Tools

Azure DevOps

Confluence

Jira

Job description

Datamatics Technologies seeks a Principal Data Business Analyst to drive Customer 360 and Graph Intelligence initiatives across an enterprise platform connecting customer, account, asset, product, contract, finance, service, and interaction data. You will bridge business stakeholders with technical teams, translating requirements into actionable capabilities.

The role emphasizes business analysis, data understanding, stakeholder management, workshops, and requirements definition, with