Lead Category Management – Poland (Q-Commerce Catalogs)

Delivery Hero; Warszawa; Hybrid; PLN 180,000 - 240,000; Full time

Benefits offered by this job

Equity plan

Private health insurance

Meal benefit

Work from home two days a week + up to

Paternity leave

Online therapy and wellbeing benefits

Job summary

Glovo, part of the Delivery Hero Group, seeks to lead the Category Management team in Poland to optimize catalogs and drive growth across Groceries, Retail and Specialties. You will build and mentor a 3-4 person team, own the roadmap, streamline onboarding, manage partner changes, and translate data into actions with KPI tracking.

This role requires Polish and English fluency, deep analytical skills, and a hands-on, fast-paced mindset to scale partnerships.

Qualifications

• Minimum of 4 years of experience in Category Management within retail, e-commerce or FMCG, with hands-on ownership of catalog & assortment (experience with complex assortment is a strong plus)
• People management & leadership: proven experience leading, mentoring and managing the performance of a team (here you will lead 3-4 people)
• Advanced level with SQL or BI tools (advanced level in Looker is a strong plus) and comfort working with large datasets
• Experience with performance decomposition (funnel, pricing, availability, assortment) and a track record of translating data into business impact
• Strong stakeholder management and communication skills, with exposure to senior partners and cross-functional teams
• Experience in defining solutions to complex, strategic topics with a deeply analytical and data-driven approach to issues
• Experience and ease in quickly defining creative and scalable solutions for manual/ad-hoc tasks
• Balance attention to detail with swift execution - we need to do things quickly, and we need to do them well
• Grittiness, never hesitate to roll up your sleeves and address something hands-on, you persevere when others fall away
• “Organization” is your middle name
• Native fluency in Polish and full proficiency in English is required

Responsibilities

• Build, lead and develop the Category Management team in Poland (3-4 people: 1 analyst/senior analyst and 2-3 interns) — onboarding, goal setting, mentoring, and performance management
• Own the Category Management roadmap for our Top Partners across Groceries, Retail and Specialties, prioritising the initiatives with the highest business impact
• Define and own the assortment onboarding process with partners by creating/improving templates with simple but effective guidelines and ways-of-working
• Manage catalog changes requests from partners, ensuring guidelines compliance, SLA achievement, and educating & preventing partners from deviating from the expected behavior
• Define and implement an optimized catalog category tree aligned with Partners’ expectations through collaborative workshops
• Decompose partner performance (funnel, pricing, availability, assortment) to identify assortment gaps and out-of-stock drivers, and collaborate with AMs/Partners to close them with clear timelines
• Own and track your team’s KPIs (i.e. Conversion Rate, AOV, ATC, null search rate, out-of-stocks and replacement logic) and translate them into concrete actions for our Partners
• Recurrent and constant Walk the Store to detect errors or improvement opportunities in the Glovo app
• Collaborate with the Account Managers and with our Partners’ HQ CatMan teams to ensure alignment between Business and Partner’s goals
• Bridge the gap between Glovo’s and Partner’s integrations team and ensure bugs/errors are mitigated and/or quickly fixed
• Scale the team’s impact through automation and AI: dashboards, alerts and self-serve reporting that replace manual, repetitive work

Skills

Category Management

People management

Data analysis

Stakeholder management

Communication

Polish language

English language

Automation

Tools

SQL

Looker

BI tools

Job description

Glovo, part of the Delivery Hero Group, seeks to lead the Category Management team in Poland to optimize catalogs and drive growth across Groceries, Retail and Specialties. You will build and mentor a 3-4 person team, own the roadmap, streamline onboarding, manage partner changes, and translate data into actions with KPI tracking.

This role requires Polish and English fluency, deep analytical skills, and a hands-on, fast-paced mindset to scale partnerships.