LCL Documentation Agent

Maersk; Polska; Hybrid; PLN 70,000 - 100,000; Full time

Job summary

Maersk is seeking an experienced operations professional to manage export documentation and LCL shipments. You will verify documents, submit shipping instructions, and coordinate with carriers to ensure timely delivery while maintaining data accuracy.

The role requires English proficiency and native Vietnamese capabilities, with daily collaboration across teams to resolve issues and drive process improvements in a fast-paced environment.

Qualifications

• 01–03 years’ professional working experience at similar operation role(s) in freight forwarder.
• Understanding and hand-on experience in LCL operation and documentation is a big plus.
• Language proficiency: Professional English level, Native Vietnamese level.

Responsibilities

• Handle export shipment documentation including creation, verification, and shipping instruction submission to carriers.
• Coordinate with stakeholders to ensure documentation is available and correct during transportation; resolve issues.
• Support customers and other teams to resolve issues and improve daily operation; handle exceptions and projects.

Skills

Data Savvy

Logical thinking

Process & System Knowledge

Stress Management

Microsoft Office

Power BI

Automation applications

Professional English

Vietnamese

Tools

Power BI

Microsoft Office

Job description

What we offer

This is an exciting career opportunity in an international, challenging business setting known for diversity and being a high paced environment. You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognized and well rewarded. You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together, go all the way for our customers, society and for each other.

Key Responsibilities

Documentation: Handle HBL/CBL of Export Shipments, including but not limits at creation, verification, Shipping Instruction submission to carriers, Validating documentation. Ensure document quality and timeliness. Follow IOP/SOP in document handling process. Ensure operational KPI is adhered with and successfully delivery Coordinate with other stakeholders and resolve issues to ensure DOC available and correct during transportation. Manage exceptions in daily operation.

Other Responsibilities

Support customers/other teams to resolve issues and exception handling. Initiative to improve daily operation, both in productivity and work quality. Other relevant tasks/projects assigned by leaders.

Critical Competencies

At least 01 – 03 years’ professional working experience at similar operation role(s) in freight forwarder. Understanding and hand-on experience in LCL operation and documentation is a big plus. Language proficiency: Professional English level, Native Vietnamese level. Details orientation Data Savvy Logical thinking Process & System Knowledge Stress Management Influent Microsoft office (excel, power point, outlook, ...), Power BI, automation application understanding is a plus.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [e-mail].

A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world. For more information click here. All the way.