Video Content Moderator: 24/7 Office Shifts & Growth

Cognizant; Kraków; On-site; PLN 67,000 - 100,000; Full time

Benefits offered by this job

Multisport Card

LuxMed healthcare (dental)

Life insurance

Cafeteria benefits

Global organization

Professional development

Career path

Job summary

Cognizant Poland is hiring a Video Content Moderator in Kraków to join our office team. You will review user reports, classify content according to policies, and help resolve inquiries while maintaining quality standards.

The role requires English proficiency at C1, willingness to work 24/7 shifts from the office, and strong communication and time-management skills. We offer extensive benefits and a multinational, supportive environment.

Qualifications

• Proficiency of English language on at least C1 level.
• Availability to work on 24/7 shift pattern from the office, including weekend shifts.
• Excellent communication (verbal and written) and interpersonal skills.
• Quick learner and adaptable to learn new processes, concepts, and skills.
• Excellent organizational and time management skills.
• Strong attention to detail and a desire to deliver accurately, efficiently, and to a high standard.
• Having a neutral mindset to alternative video content that needs classification.

Responsibilities

• Revision of user reports regarding website content.
• Analysis and identification of content according to compliance policies.
• Making well-balanced decisions and helping to resolve inquiries to defined policies and procedures by flagging discrepancies.
• Using market specific knowledge and insights to improve the support of user community.
• Revision of sensitive content, sometimes involving graphic or disturbing subject matter.

Skills

English proficiency

24/7 shift availability

Communication skills

Quick learner

Organizational skills

Attention to detail

Neutral mindset for content

Job description

Cognizant Poland is hiring a Video Content Moderator in Kraków to join our office team. You will review user reports, classify content according to policies, and help resolve inquiries while maintaining quality standards.

The role requires English proficiency at C1, willingness to work 24/7 shifts from the office, and strong communication and time-management skills. We offer extensive benefits and a multinational, supportive environment.