Key Account Manager

Seargin; Województwo pomorskie; On-site; PLN 180,000 - 280,000; Full time

Benefits offered by this job

B2B cooperation

International clients

Professional growth

Modern office (Gdańsk or Warsaw)

Access to latest technologies

Job summary

Seargin is seeking an experienced Account Manager to build and grow strategic client relationships across IT services. You will own account plans, drive revenue growth, and expand business with existing and target clients.

Responsibilities include identifying stakeholders, coordinating proposals, negotiating contracts, and collaborating with recruitment and delivery teams to ensure project success. Fluent English is required, with additional languages a plus.

Qualifications

• 3–5 years of experience in Key Account Management, Business Development, Sales, or Client Relationship Management, preferably in IT services.

Responsibilities

• Build, develop, and maintain long-term relationships with key stakeholders across assigned strategic client accounts.
• Own and execute account plans focused on revenue growth, client retention, and business expansion.
• Identify new hiring managers, decision-makers, and business opportunities within existing and target client organizations.
• Develop a strong understanding of client business needs, strategic initiatives, and workforce requirements.
• Coordinate the preparation and submission of commercial proposals, ensuring alignment with client expectations and capabilities.
• Lead commercial discussions, contract negotiations, and deal closure processes at regional and local levels.
• Work closely with recruitment, delivery, and operational teams to ensure successful execution of client projects.
• Monitor account performance, identify risks and opportunities, and implement appropriate improvement actions.
• Represent the company during client meetings, industry events, and networking activities to strengthen business relationships.

Skills

Account management

Business development

Stakeholder management

Negotiation

Full sales cycle

Communication

CRM & Office Tools

Fluent English

CRM systems

Microsoft Office

Tools

CRM Systems

Microsoft Office

Job description

• Build, develop, and maintain long-term relationships with key stakeholders across assigned strategic client accounts.
• Account Planning
  • Own and execute account plans focused on revenue growth, client retention, and business expansion.
• Business Development
  • Identify new hiring managers, decision-makers, and business opportunities within existing and target client organizations.
• Client Needs Analysis
  • Develop a strong understanding of client business needs, strategic initiatives, and workforce requirements.
• Proposal Management
  • Coordinate the preparation and submission of commercial proposals, ensuring alignment with client expectations and capabilities.
• Commercial Negotiations
  • Lead commercial discussions, contract negotiations, and deal closure processes at regional and local levels.
• Internal Collaboration
  • Work closely with recruitment, delivery, and operational teams to ensure successful execution of client projects.
• Account Performance
  • Monitor account performance, identify risks and opportunities, and implement appropriate improvement actions.
• Maintain accurate account forecasts, sales pipelines, and CRM records to support effective commercial planning.
• Client Representation
  • Represent the company during client meetings, industry events, and networking activities to strengthen business relationships.

Requirements

• Account Management Experience
  • 3–5 years of experience in Key Account Management, Business Development, Sales, or Client Relationship Management, preferably in IT services.
• Commercial Track Record
  • Proven track record of managing strategic accounts and achieving commercial growth, revenue, and client retention targets.
• Stakeholder Management
  • Experience working with multiple stakeholders, including project leaders, delivery teams, procurement departments, and business managers.
• Negotiation Experience
  • Strong experience in client negotiations, proposal management, commercial discussions, and contract negotiations.
• Full Sales Cycle
  • Ability to independently manage the full sales cycle from identifying opportunities through qualification, negotiation, and deal closure.
• Communication Skills
  • Excellent communication, presentation, and relationship-building skills with the ability to engage stakeholders at different levels.
• Account Planning
  • Good analytical and account planning capabilities, including the ability to monitor performance, pipeline, forecasts, risks, and opportunities.
• Fluent English, spoken and written, with additional European languages considered an advantage.
• CRM & Office Tools
  • Proficiency in CRM systems and Microsoft Office tools for account management, reporting, forecasting, and commercial activities.

What we offer

• B2B Cooperation
  • B2B cooperation model with an attractive compensation package.
• International Clients
  • Opportunity to work with international clients and manage strategic accounts across different markets.
• Professional Growth
  • Professional development opportunities within a dynamic and fast-growing organization.
• Collaborative and entrepreneurial working environment with opportunities to influence business growth.
• Modern Office
  • Modern office location in Gdańsk or Warsaw.
• Latest Technologies
  • Access to cutting-edge technologies and opportunities to co-create innovative solutions based on artificial intelligence.
• Real Business Impact
  • Participation in projects shaping the future of technology and contributing to developments across industries, from space to healthcare.
• Opportunity to work in an organization focused on innovation, pioneering solutions, and setting new standards in the technology industry.

Work with us