Junior Sales Support Specialist

PL02 Solina Coatings Poland Sp. Z.o.o; Wrocław; On-site; PLN 67,000 - 89,000; Full time

Job summary

Solina Coatings Poland Sp. Z.o.o is seeking a Junior Sales Support Specialist in Nowa Wieś Wrocławska to provide essential administrative and operational assistance to the regional sales team.

You will help with quotations, pricing, contracts, orders, and onboarding of new customers. You will collaborate with Sales, Supply Chain, Finance and Customer Care, maintain CRM/ERP data accuracy, and prepare reports and dashboards to support decision-making.

Qualifications

• Bachelor’s degree in Sales/Marketing, Economics, or related field
• Experience in sales support or customer service
• Strong organization and multi-tasking abilities
• Knowledge of CRM/ERP and MS Office, especially Excel
• Proactive, customer-oriented with problem-solving mindset

Responsibilities

• Provide day-to-day administrative and operational support to the regional sales team
• Administrative support in planning trade shows, customer visits, and internal sales meetings
• Handle incoming account managers queries, provide follow up on documentation, samples and deliveries
• Admin & ops support
• Maintain and update systems ensuring data accuracy and customer records
• Support customer onboarding processes including pricing, master data, logistics preferences and handover to care
• Prepare sales reports, dashboards, and market analysis to support decision-making
• Ensure compliance with internal policies and regional regulations based on central function support

Skills

Sales support experience

Customer service

CRM/ERP knowledge

MS Office Excel

Communication skills

Education

Bachelor’s degree in Sales/ Marketing, Economics, or related field

Tools

CRM software

MS Office (Excel)

Job description

Primary Location : NOWA WIES WROCLAWSKA, Poland At Solina, our community of close to 5,000 people share a passion for food and live our entrepreneurial culture. We design customised savoury solutions for our clients operating in the food industry, food service, butchery and nutrition markets. With sustainability at the heart of our business model, we aim to produce food that is good in every sense of the word: delicious, nourishing, affordable, sustainable and convenient. Solina is a fast-growing business, with around 50 production sites and R&D laboratories present in more than 19 countries mainly in Europe and North America. By constantly rethinking culinary solutions, we make food matter for people and the planet.

Junior Sales Support Specialist Nowa Wieś Wrocławska

Role scope: Provides administrative and operational support throughout the pre-sales process, enabling Sales Specialists to effectively convert leads into sales.

Key Responsibilities

• Provide day-to-day administrative and operational support to the regional sales team
• Administrative support in planning trade shows, customer visits, and internal sales meetings
• Handle incoming account managers queries, provide follow up on documentation, samples and deliveries
• Admin & ops support
• Maintain and update systems ensuring data accuracy and customer records.
• Support customer First order, pricing, quotations, contract, and follow-ups
• Act as the liaison between Sales, Supply Chain, Finance, Application Support and Customer Care Teams
• Prepare sales reports, dashboards, and market analysis to support decision-making
• Ensure compliance with internal policies and regional regulations base on central function support
• Support new customer onboarding processes by coordinating internal setup (pricing, master data, logistics preferences) and ensuring smooth handover to customer care

Requirements

• Previous experience in sales support, sales administration, customer service, or a similar commercial/operational role and bachelor’s degree in Sales/ Marketing, Economics, or a related field
• Strong organizational skills, attention to detail, and the ability to manage multiple priorities and follow up effectively
• Good understanding of sales processes, including quotations, pricing, contracts, order processing, and customer onboarding
• Strong communication and collaboration skills, with the ability to work effectively across different functions and with multiple stakeholders
• Good knowledge of CRM/ERP systems and MS Office, particularly Excel; ability to work with sales data and reporting
• Proactive, customer-oriented, and continuous improvement mindset, with good problem-solving skills and a strong sense of ownership

We are open to talents of all backgrounds. Our recruitment process is based on competences, and we openly welcome all candidates of all types according to our DEI Commitment Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. At Solina, our culture is guided by PACE – a shared mindset that helps us grow, collaborate, and bring ambitions to life. It encourages us to think bigger, take ownership, stay curious, and succeed together.