Junior Multilingual Customer Care Advisor (Czech/Italian)

Capgemini Polska Sp. z o.o.; Kraków; Hybrid; PLN 52,000 - 78,000; Full time

Benefits offered by this job

Private medical care

Life insurance

Hybrid working model

Training tracks on NEXT platform

Education First languages access

Job summary

Capgemini Polska Sp. z o.o. is seeking a Junior Customer Care Specialist who will be the first point of contact for Italian-speaking customers and will assist with inquiries across multiple channels.

The role emphasizes professional, friendly service and maintaining high customer satisfaction. You will work in a hybrid model with opportunities for training and career development within Capgemini’s diverse global community, supporting clients across industries in Poland.

Qualifications

• Provide professional and friendly customer support.
• First point of contact for Italian-speaking customers.
• Assist customers with inquiries and resolve issues across channels.

Responsibilities

• Provide professional and friendly support to customers.
• Resolve issues and inquiries across communication channels.
• Maintain high service standards and build strong customer relationships.

Skills

Customer service

Czech language

Italian language

Job description

Capgemini Polska Sp. z o.o. is seeking a Junior Customer Care Specialist who will be the first point of contact for Italian-speaking customers and will assist with inquiries across multiple channels.

The role emphasizes professional, friendly service and maintaining high customer satisfaction. You will work in a hybrid model with opportunities for training and career development within Capgemini’s diverse global community, supporting clients across industries in Poland.