Junior Lab Support Engineer

UST; Województwo pomorskie; On-site; PLN 55,000 - 75,000; Full time

Job summary

UST is seeking a Lab Support Engineer to maintain and operate client validation lab environments. You will ensure availability, reliability, and readiness of test systems, handling hardware and software support, firmware management, and inventory control.

You will install and configure Windows and Linux, perform firmware flashing, assemble hardware, manage rack and cabling, and monitor health with Grafana/Zabbix/ELMO to support ongoing validation projects.

Qualifications

• Bachelor's degree or Diploma in Computer Science, Information Technology, Electronics, Electrical Engineering, or a related field.
• Experience in data center or lab operations.
• Ability to install Windows and Linux, configure systems.
• Ability to perform firmware flashing and hardware replacements.
• Strong documentation and incident reporting.
• Knowledge of monitoring tools like Grafana/Zabbix/ELMO.

Responsibilities

• Perform onsite lab operations to support Intel validation environments.
• Monitor Device Under Test (DUT) and server health using Grafana, Zabbix, ELMO, and other monitoring tools.
• Execute predefined recovery procedures and document recovery activities.
• Install, configure, and maintain Windows and Linux operating systems.
• Perform manual and automated firmware flashing on validation systems.
• Assemble hardware, replace faulty components, perform upgrades, and verify machine health.
• Provision test machines and servers for validation activities.
• Manage rack installation, cable management, and lab infrastructure setup.
• Maintain inventory records, support logistics, and coordinate equipment relocation.
• Prepare and maintain validation test environments for ongoing projects.
• Troubleshoot hardware and software issues and elevate complex technical problems when required.
• Support monthly operational KPIs related to monitoring, hardware setup, firmware flashing, machine recovery, inventory management, and procedure execution.

Skills

Data Center Ops

Windows OS

Linux OS

Server Provisioning

Hardware Troubleshooting

Firmware Flashing

Machine Recovery

Monitoring Tools

Inventory Management

Rack Cabling

Documentation

Education

Bachelor's degree in CS/IT/EE or related field

Job description

Role Description

UST Title: Assistant II - Lab Support

Who We Are

At UST, we help the world’s best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our client to co-create lasting change. Together, with over 30,000 employees in over 25 countries, we build for boundless impact—touching billions of lives in the process. Visit us at .

The Opportunity

UST is looking for a Lab Support Engineer to support client validation lab environments by ensuring the availability, reliability, and operational readiness of test systems. The role involves hardware and software support, system monitoring, firmware management, machine recovery, inventory management, and maintaining lab infrastructure to enable seamless validation activities.

Key Roles & Responsibilities

• Perform onsite lab operations to support Intel validation environments.
• Monitor Device Under Test (DUT) and server health using Grafana, Zabbix, ELMO, and other monitoring tools.
• Execute predefined recovery procedures and document recovery activities.
• Install, configure, and maintain Windows and Linux operating systems.
• Perform manual and automated firmware flashing on validation systems.
• Assemble hardware, replace faulty components, perform upgrades, and verify machine health.
• Provision test machines and servers for validation activities.
• Manage rack installation, cable management, and lab infrastructure setup.
• Maintain inventory records, support logistics, and coordinate equipment relocation.
• Prepare and maintain validation test environments for ongoing projects.
• Troubleshoot hardware and software issues and elevate complex technical problems when required.
• Support monthly operational KPIs related to monitoring, hardware setup, firmware flashing, machine recovery, inventory management, and procedure execution.

Required Skills

• Data Center and Lab Operations
• Windows and Linux OS Installation & Configuration
• Server Provisioning and System Configuration
• Hardware Assembly and Troubleshooting
• Firmware Flashing (Manual & Automated)
• Machine Recovery & Health Verification
• Grafana, Zabbix, ELMO, or similar monitoring tools
• Inventory and Asset Management
• Rack Installation & Cable Management
• Documentation and Incident Reporting

Desired Skills

• Experience supporting Intel validation or hardware test labs.
• Knowledge of server hardware, BIOS, and firmware updates.
• Basic debugging and root cause analysis skills.
• Familiarity with automation tools and monitoring solutions.
• Strong problem solving and communication skills.
• Ability to work in a fast paced lab or data center environment.

Qualification

• Bachelor's degree or Diploma in Computer Science, Information Technology, Electronics, Electrical Engineering, or a related field.

What We Believe

We’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone, to champion diversity and inclusion and to place people at the centre of everything we do.

Humility

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity

Through business, we will better the lives of those less fortunate than ourselves.

Integrity

We honour our commitments and act with responsibility in all our relationships.

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

• To support and promote the values of UST.
• Comply with all Company policies and procedures

Skills

Data Center Operations, Inventory Management, System Configuration, Windows