Junior German-Speaking Project Support Specialist

GlobalLogic; Wrocław; Hybrid; PLN 48,000 - 72,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

GlobalLogic in Wroclaw is seeking a German-speaking support teammate who will interact with German-speaking clients, assist with inquiries, and gain initial IT industry experience in a dynamic team environment.

You’ll work a hybrid schedule with standard office hours and shifts, collaborating with colleagues to maintain high-quality service and data confidentiality while learning project guidelines and processes.

Qualifications

• Mandatory knowledge of German language (B1 level).
• Knowledge of English (B2 level) required.
• Analytical thinking and attention to detail.
• Ability to work in a team and follow project guidelines.
• Nice to have GIS system experience.

Responsibilities

• Providing support and resolving client’s inquiries.
• Deliver high standard service based on project KPIs.
• Maintaining absolute confidentiality of project and client data.
• Working in the ticketing system.

Skills

German language

English language

Analytical thinking

Team collaboration

Policy comprehension

Attention to detail

Client focus

GIS experience

Job description

GlobalLogic in Wroclaw is seeking a German-speaking support teammate who will interact with German-speaking clients, assist with inquiries, and gain initial IT industry experience in a dynamic team environment.

You’ll work a hybrid schedule with standard office hours and shifts, collaborating with colleagues to maintain high-quality service and data confidentiality while learning project guidelines and processes.