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Benefits offered by this job
Flexible hybrid work model
Professional development
Structured onboarding process
Attractive benefits
Job summary
Deloitte Central Europe is seeking a highly analytical Accounts Receivable Associate to join their finance team in Poland. This role focuses on investigating, validating, and resolving customer disputes to maximize revenue recovery. Responsibilities include conducting root cause analysis, communicating with customers and internal teams, managing documentation, and processing payments. The ideal candidate will possess strong analytical and problem-solving skills, along with proficiency in English and German. The company offers a hybrid work model, professional development opportunities, and an inclusive culture.
Qualifications
0–2 years of experience in Finance Customer Service.
Experience in Accounts Receivable, dispute or deduction management, or related financial analysis is advantageous.
Ability to clearly articulate complex issues and maintain professional correspondence.
Responsibilities
Take full ownership of assigned portfolio of customer deductions.
Conduct thorough research to determine the validity of each dispute.
Communicate confidently with customers and internal stakeholders.
Compile and maintain all supporting documentation.
Process approved credit memos accurately.
Identify and track dispute trends to management.
Participate in identifying process improvements.
Skills
Communication skills
Analytical skills
Problem-solving skills
ERP systems experience (SAP/Oracle/NetSuite)
Microsoft Excel proficiency
English proficiency (B2)
German proficiency (B1/B2)
Tools
SAP
Oracle
NetSuite
Job description
Deloitte Central Europe is seeking a highly analytical Accounts Receivable Associate to join their finance team in Poland. This role focuses on investigating, validating, and resolving customer disputes to maximize revenue recovery. Responsibilities include conducting root cause analysis, communicating with customers and internal teams, managing documentation, and processing payments. The ideal candidate will possess strong analytical and problem-solving skills, along with proficiency in English and German. The company offers a hybrid work model, professional development opportunities, and an inclusive culture.