AR Disputes Specialist - Hybrid Work & Growth

Deloitte Central Europe; Poland; Hybrid; PLN 60,000 - 80,000; Full time

Benefits offered by this job

Flexible hybrid model

Professional development

Structured onboarding

Friendly organizational culture

Job summary

Deloitte Central Europe is seeking an Accounts Receivable Specialist in Poland to handle complex customer disputes and deductions, maximizing recoveries and minimizing recurrence through root cause analysis. This role will involve collaboration with various teams to ensure accuracy in billing and collections and offers a hybrid working model.

Benefits include a stable job contract, professional development opportunities, a structured onboarding process, and a supportive organizational culture. Candidates should have a solid background in customer service and accounts receivable.

Qualifications

• 2–4 years of experience in Customer Service, Accounts Receivable disputes, Order-to-Cash, billing, or collections.
• Solid understanding of dispute processes impacting financial statements.
• Ability to resolve complex discrepancies with structured problem-solving.

Responsibilities

• Manage a portfolio of moderately complex disputes and deductions.
• Conduct deep research across ERP and customer portals to validate claims.
• Collaborate with cross-functional teams to resolve root causes.

Skills

Customer Service

Accounts Receivable

Dispute Resolution

Analytical Skills

ERP Systems

Negotiation Skills

English (B2)

Lithuanian (B1)

Tools

SAP

Oracle

NetSuite

Microsoft Excel

Job description

Deloitte Central Europe is seeking an Accounts Receivable Specialist in Poland to handle complex customer disputes and deductions, maximizing recoveries and minimizing recurrence through root cause analysis. This role will involve collaboration with various teams to ensure accuracy in billing and collections and offers a hybrid working model.

Benefits include a stable job contract, professional development opportunities, a structured onboarding process, and a supportive organizational culture. Candidates should have a solid background in customer service and accounts receivable.