AR Disputes Specialist - Growth & Recovery (Hybrid)

Deloitte Central Europe; Poland; Hybrid; PLN 40,000 - 60,000; Full time

Benefits offered by this job

Stable job in multinational company

Flexible hybrid working model

Professional development opportunities

Structured onboarding process

Friendly organizational culture

Job summary

Deloitte Central Europe is looking for an Accounts Receivable Associate in Poland to join its finance team. This role involves investigating customer deductions, validating disputes, and ensuring revenue recovery. Candidates should possess strong analytical skills and effective communication abilities. The position offers a flexible hybrid work model, professional development opportunities, and a supportive organizational culture based on diversity and inclusion.

Qualifications

• 0–2 years of experience in finance customer service or related role.
• Ability to investigate complex issues and conduct root cause analysis.
• Proficiency in English and Dutch to support a global customer base.

Responsibilities

• Take ownership of customer deductions and resolve disputes.
• Conduct thorough research to validate each dispute.
• Communicate with stakeholders to negotiate resolutions.
• Manage documentation for credit approvals or denials.
• Identify and report on dispute trends to management.
• Participate in process improvements to streamline workflows.

Skills

Verbal and written communication skills

Analytical and problem-solving skills

Experience in Finance Customer Service

Hands-on experience with ERP systems

Proficiency in English (B2)

Proficiency in Dutch (B1/B2)

Tools

Microsoft Excel

Job description

Deloitte Central Europe is looking for an Accounts Receivable Associate in Poland to join its finance team. This role involves investigating customer deductions, validating disputes, and ensuring revenue recovery. Candidates should possess strong analytical skills and effective communication abilities. The position offers a flexible hybrid work model, professional development opportunities, and a supportive organizational culture based on diversity and inclusion.