IT Systems & Identity Administrator

Socket.dev; Kraków, Warszawa; Hybrid; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Private medical care

Sport card

Life insurance

Annual training budget

Team integration budget

Job summary

SINGU is seeking an IT professional to join our Kraków office, supporting the group’s identity, devices and connectivity while enabling consolidation across acquisitions. You’ll build and enforce standards, run the helpdesk, and implement enterprise IT processes with minimal supervision.

You’ll own migrations, data moves, and integrations between Microsoft 365, CRM and ERP tools, ensuring secure, well-documented operations.

Qualifications

• 4+ years hands-on in internal IT, IT support or systems administration.
• Solid working knowledge of Microsoft 365 administration at tenant level: Entra ID, Exchange Online, Teams, SharePoint and licensing.
• Practical experience supporting Windows and macOS endpoints, and managing them through an MDM (Intune, Jamf, Kandji or similar).
• Networking fundamentals you can genuinely apply: DHCP, DNS, VLANs, Wi‑Fi, VPN and firewall rules.
• Scripting to automate routine work — PowerShell preferred.
• You already use AI as a working tool, not a curiosity: writing and debugging scripts with it, drafting documentation, speeding up research and troubleshooting.
• A track record of running a piece of work end to end — a migration, a rollout, a clean‑up.
• Patient and clear with non‑technical colleagues. You treat a ticket as a person, not a queue item.
• A security‑aware way of working: least privilege, no shared credentials, no shortcut you couldn’t explain out loud.
• Professional English for the international team, and Polish for day‑to‑day support of colleagues in Poland.

Responsibilities

• Run the internal helpdesk: triage, resolve and escalate requests within SLAs for colleagues across the SINGU Group.
• Execute joiner, mover and leaver end to end — accounts, licenses, group membership, mailboxes and hardware.
• Administer Microsoft 365 and the internal application estate day to day: users, groups, licenses, shared mailboxes, Teams, SharePoint permissions, and accounts in CRM, ERP, HR, finance and ticketing tools.
• Handle identity and access at operator level: SSO, MFA enrolment, conditional access, role and group assignment, and privileged account hygiene.
• Own device lifecycle in practice across Windows and macOS: procurement, build standards, MDM enrolment, patching, repairs, replacements, secure wipe and disposal.
• Support offices and networks: Wi‑Fi, switches, firewalls, VPN, DNS, connectivity, printers and meeting‑room AV.
• Deliver consolidation projects with us: merging Microsoft 365 tenants after an acquisition, migrating mailboxes and data, decommissioning legacy systems and retiring duplicated tools.
• Build integrations between the internal systems we run on, so data moves between them without manual copying.
• Verify that backup and recovery for the internal estate actually work — tested, not assumed.
• Automate repetitive parts with scripting (PowerShell, Microsoft Graph), using AI to accelerate results.
• Write and maintain documentation: runbooks, asset and license records, how‑to guides for colleagues, and audit evidence.
• Implement the security baselines set by Information Security.

Skills

Scripting

English proficiency

Polish language

Problem solving

Customer-focused

End-to-end delivery

Tools

Microsoft 365

MDM (Intune/Jamf)

PowerShell

Microsoft Graph

Job description

SINGU is seeking an IT professional to join our Kraków office, supporting the group’s identity, devices and connectivity while enabling consolidation across acquisitions. You’ll build and enforce standards, run the helpdesk, and implement enterprise IT processes with minimal supervision.

You’ll own migrations, data moves, and integrations between Microsoft 365, CRM and ERP tools, ensuring secure, well-documented operations.