IT Application Support with French & Italian

Avenga; Wrocław; On-site; PLN 40,000 - 70,000; Full time

Job summary

Avenga is seeking a communicative Application Support Agent fluent in French and Italian to join our team in Poland. You will deliver proactive, customer-focused IT support and help resolve issues across applications.

The ideal candidate has strong communication skills, is comfortable with troubleshooting, and can navigate complex systems and tools such as ServiceNow.

Qualifications

• Fluency in French and Italian (both written and spoken).
• Strong communication skills and a customer-centric approach.
• Experience in IT support and familiarity with troubleshooting and system navigation.
• Experience with ServiceNow (SNOW) is a plus.

Skills

French

Italian

IT support

Tools

ServiceNow

Job description

We are looking for a communicative and customer-focused Application Support Agent fluent in French and Italian to join our team. The ideal candidate will bring a proactive attitude and a passion for delivering excellent support experiences.

Key Qualifications:

• Strong communication skills and a customer-centric approach
• Fluency in French and Italian (both written and spoken)
• Previous experience in IT support is advantageous
• Familiarity with troubleshooting and system navigation
• Experience with tools such as ServiceNow (SNOW) is a plus