French-Speaking IT Project Support (Junior)

GlobalLogic Inc.; Wrocław; Hybrid; PLN 47,000 - 71,000; Full time

Benefits offered by this job

Relocation options

Rotation opportunities

Flexible work-life balance

Job summary

GlobalLogic Inc. in Wroclaw is seeking a Junior Project Support Specialist with French to join our IT services team. The role involves assisting clients, handling inquiries, and supporting project KPIs in a dynamic environment.

Ideal candidates have B2 level French and English, strong analytical skills, and a collaborative mindset. A reliable, client-focused approach and ability to thrive under pressure are essential for success in this position.

Qualifications

• Mandatory knowledge of French at least B2 level.
• Knowledge of English at least B2 level.
• Analytical thinking and ability to work in a team.
• Ability to comprehend project policy guidelines.
• Willingness to perform under pressure in a dynamic environment with feedback.
• Good hands and eye coordination for annotation.
• Strong client focus.

Responsibilities

• Providing support and resolving client’s inquiries.
• Deliver high standard service based on project KPIs.
• Maintaining absolute confidentiality of project and client data.
• Working in the ticketing system.

Skills

French language

English language

Analytical thinking

Teamwork

Policy guidelines

Under pressure

Annotation accuracy

Client focus

Job description

GlobalLogic Inc. in Wroclaw is seeking a Junior Project Support Specialist with French to join our IT services team. The role involves assisting clients, handling inquiries, and supporting project KPIs in a dynamic environment.

Ideal candidates have B2 level French and English, strong analytical skills, and a collaborative mindset. A reliable, client-focused approach and ability to thrive under pressure are essential for success in this position.