IT Administrator

Luxoft Poland; Kraków; On-site; PLN 60,000 - 90,000; Full time

Job summary

Luxoft Poland in Kraków is seeking an IT support professional to join an international team. You will install workstations, troubleshoot end-user issues, and support local services while occasionally visiting other offices.

Responsibilities include remote and local end-user support, documentation, and collaboration with suppliers to meet IT needs. The role offers growth in a diverse, international environment.

Qualifications

• Basic experience with end-user hardware incl. laptops, PCs, monitors, printers, IP phones, and projectors, with upgrades and troubleshooting.
• Foundational networking knowledge: TCP/IP, DNS, DHCP, HTTP(S), FTP, SSH, plus troubleshooting.
• Familiarity with SVN and common end-user applications or tools; experience with Active Directory is a plus.
• Practical work with Linux operating systems.
• Advanced macOS troubleshooting skills.
• Experience supporting Microsoft products.
• Ability to diagnose and resolve technical issues efficiently.
• Capacity to adapt to various hardware and software environments.
• Strong problem-solving skills in end-user support contexts.

Responsibilities

• Install workstations for new employees.
• Resolve end-user issues locally and remotely.
• Support local IT services including file servers, print servers, and Active Directory.
• Provide IT support for local events like teleconferences and meetings.
• Conduct business trips to other offices as needed.
• Operate and maintain corporate systems including service desk and version control.
• Prepare and maintain IT documentation.
• Communicate IT needs with suppliers.

Skills

End-user hardware

Networking basics

Troubleshooting

Linux knowledge

macOS expertise

Microsoft products

Problem solving

Adaptability

Tools

SVN

Active Directory

Job description

About the Project: IT infrastructure and end-user support.

Our Team: An international, collaborative group of five professionals located across Poland.

Opportunities: Gain valuable experience working in a diverse international environment with open-minded colleagues and enhance technical expertise.

Responsibilities:

• Install workstations for new employees.
• Resolve end-user issues both locally and remotely.
• Support local IT services, including file servers, print servers, and Active Directory.
• Provide IT support for local events such as teleconferences and meetings.
• Conduct business trips to other offices as needed.
• Operate and maintain corporate systems, including service desk and version control.
• Prepare and maintain IT documentation.
• Communicate with suppliers regarding IT needs.

Mandatory Skills Description:

• Basic experience with end-user hardware, including laptops, PCs, monitors, printers, IP phones, and projectors, with an understanding of key components, upgrades, and troubleshooting.
• Foundational knowledge of networking technologies and protocols such such as TCP/IP, DNS, DHCP, HTTP(S), FTP, and SSH, including troubleshooting capabilities.
• Familiarity with version control systems like SVN and common end-user applications.
• Practical work experience using Linux operating systems.
• Advanced knowledge and troubleshooting skills related to macOS.
• Support experience with Microsoft products.
• Ability to diagnose and resolve technical issues efficiently.
• Capacity to adapt to various hardware and software environments.
• Strong problem-solving skills within end-user support contexts.