Intern in HRSD EMEA SMC Operations Germany/Austria

UBS; Wrocław; On-site; PLN 36,000 - 51,000; Full time

Job summary

UBS is seeking an HR Operations Intern to join the Service Delivery Team in Poland, Kraków/Wroclaw. You will support employee inquiries, process HR documents, and analyze HR data in a fast-paced environment.

The role offers exposure to multiple HR systems and collaboration with the Germany HR team, providing hands-on experience in a shared services setup.

Qualifications

• Fluent in written and spoken English
• German language knowledge is a strong advantage
• Previous experience in Human Resources or Shared Services is a plus
• Strong organizational skills with high attention to detail and accuracy
• Customer-focused mindset with excellent communication skills
• Proactive and solution-oriented with can-do attitude
• Able to manage multiple priorities in a fast-paced environment

Responsibilities

• Resolving basic employees’ inquiries
• Processing and archiving HR documents
• Analyzing simple HR reports
• Collaborating with local HR team in Germany
• Getting to know different HR systems
• Handling sensitive documents with discretion and professionalism

Skills

English fluency

German language knowledge

HR experience

Organizational skills

Customer-focused

Proactive mindset

Time management

Job description

Key Responsibilities

Are you highly organised and process-driven? Do you have a strong attention to detail even when managing multiple priorities? Are you curious about how technology and innovation can enhance HR services?

Job Type

Full Time

Job Reference #

342836BR

City

Kraków, Wroclaw

Key Responsibilities

Are you highly organised and process-driven? Do you have a strong attention to detail even when managing multiple priorities? Are you curious about how technology and innovation can enhance HR services?

As an HR Operations Intern in our Service Delivery Team, your responsibilities will include:

• Resolving basic employees’ inquiries
• Processing and archiving HR documents
• Analysing of simple HR reports
• Collaboration with local HR team in Germany
• Getting to know different HR systems
• Handling sensitive documents with discretion and professionalism

The team

We are a dedicated HR Service Delivery team supporting employees and line managers in Germany and Austria.

Our team manages a broad portfolio of hire-to-retire HR services, combining operational excellence with continuous improvement initiatives, transformation projects, and process simplification efforts. We are committed to driving business success while creating growth and development opportunities for our colleagues.

Your Skills And Experience

Fluent in written and spoken English

• Good knowledge of German is a strong advantage
• Previous experience in Human Resources, Employee Services, or a Shared Services environment is an asset
• Strong organizational skills with a high level of attention to detail and accuracy
• Customer-focused and service-oriented mindset with excellent communication and interpersonal skills
• Proactive and solution-oriented, with a strong can-do attitude
• Comfortable working in a fast-paced, dynamic environment with diverse and evolving daily responsibilities
• Ability to manage multiple priorities while maintaining a high standard of service delivery and customer satisfaction

About Us

UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset management solutions and focused investment banking capabilities. Headquartered in Zurich, Switzerland, UBS is present in more than 50 markets around the globe.

We know that great work is never done alone. That’s why we place collaboration at the heart of everything we do. Because together, we’re more than ourselves. Want to find out more? Visit ubs.com/careers.

Join us

At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We’re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That’s why collaboration is at the heart of everything we do. Because together, we’re more than ourselves.

We’re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.

Contact Details

UBS Business Solutions SA

UBS Recruiting

Disclaimer / Policy statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

Report misconduct: If you are made aware of any of our employees or individuals acting on behalf of UBS engaging in acts of misconduct under the Poland Whistleblowing Act, you may report your concerns through [e-mail]