Inside Sales Associate Specialist (Industrial, DACH)

Ansell; Kraków; On-site; PLN 120,000 - 180,000; Full time

Job summary

Ansell is hiring an Associate Inside Sales professional to promote and sell our protection solutions across Germany and Austria. You will manage distributor relationships, drive revenue, and train distributors’ sales forces to meet targets.

The role encompasses direct sales, prospecting, and new customer acquisition, along with eCommerce and marketing activities. You will maintain CRM data, collaborate with Field Sales and Marketing, and ensure compliance with policies while delivering

Qualifications

• Excellent telephone and written skills to communicate by phone and email; familiar with virtual interactions technologies.
• Experience in engaging in business-to-business selling.
• Fast learner, able to handle technical product information.
• Experience of using business management systems (SAP/CRM).
• Good use of MS Office (Word, Excel, Outlook, PPT) and related tools.

Responsibilities

• Management of a portfolio of distributors/partners in Germany & Austria and grow the revenue.
• Formulate sales plans and objectives monthly/quarterly and execute them within the region.
• Achieve Marketing and Sales campaigns and follow up in the field.
• Build relationships with customers and ensure optimal coverage.
• Act as CRM specialist and maintain data accuracy in the CRM system.
• Work with Field Sales and Marketing to support campaigns and events.
• Monitor trade expenditure and report customer complaints to Quality.
• Ensure compliance with legislation and company policies.
• Cover Territory Sales Managers portfolio when necessary.
• Report Inside Sales activities to the Sales Manager.

Skills

Excellent communication

B2B selling

Fast learner

Customer facing skills

Team player

Education

Bachelor’s degree or equivalent

Tools

SAP

CRM

MS Office

Job description

Why Ansell?

Ansell is a leading global provider of protection solutions. We design, develop, and manufacture a wide range of products that meet the ever-changing needs of our markets and industries. Protection is our primary concern, as millions of people around the world depend on Ansell in their professional and personal lives.

Why Ansell?

Ansell is a leading global provider of protection solutions. We design, develop, and manufacture a wide range of products that meet the ever-changing needs of our markets and industries. Protection is our primary concern, as millions of people around the world depend on Ansell in their professional and personal lives.

Discover more about our company, our team, and our values by visiting us at https://www.ansell.com

GENERAL SUMMARY OF POSITION

The Associate Specialist Inside Sales is primarily responsible for promoting and selling Ansell’s products and services in order to achieve or exceed Sales targets within the assigned territory/account portfolio. They build strong relationships with the end user and distributor network to facilitate sales and train distributors’ sales force to achieve this.

This role consists of 2 main areas:

1. Account management of a dedicated portfolio of distributors. (Maintain & develop the revenue, protect the margins, maximize profit, up/cross sell, create value, manage those accounts end to end, execute conversions) Direct sales, prospection, acquisition of new customers, retention of existing accounts, sales of Excess and Obsolete stocks

2. eCommerce, Sales and Marketing activities execution: web/events, lead management, pipeline management.

RESPONSIBILITIES

• Management of a portfolio of distributors/partners in Germany & Austria and grow the revenue (maintain and develop existing business + acquire new opportunities, close new deals). Monitor performance of and liaise with distributors to maximize profit with the distributor/end-user networks

• Formulate sales/win plans and objectives on a monthly/quarterly basis and execute them within the region. Prepare all relevant sales plans, budgets, reports and forecasts and ensure they are presented in a timely manner to line manager and other concerned departments

• Achieve Marketing and Sales campaigns, and ensure that marketing activities are followed up in the field

• Build effective relationships with segmented customers by maintaining regular contact and have a solid understanding of the customers’ business needs and ensure an optimal coverage

• Act as internal CRM specialist and manage the CRM database to ensure customer data accuracy. Conduct a continuous account profile with the Sales Leaders and key end-users from which appropriate market strategies can be developed by recoding all relevant data in the CRM system and ensure accuracy and detail of data captured within the defined CRM

• Work closely with the Field Sales team to achieve the sales objectives and to regularly update Field Sales/regions on the internal Sales activities progress. Build and maintain effective stakeholder relationships with internal stakeholders and colleagues

• Work closely with the Marketing Team to support and execute Marketing/Event campaigns

• Work closely with customer experience, monitor trade expenditure and reporting of customer complaints information via the Quality department

• Ensure that all sales business is conducted within relevant legislation, defined trading terms and in accordance with company policy and ethical standards

• Monitor competitor activities in the market and in distribution channels and develop appropriate strategies to deal with the situation in conjunction with sales leaders

• Cover Territory Sales Managers portfolio’s when necessary (absences…)

• Report Inside Sales activities performance to the Sales Manager

• Give commercial support to the sales team to manage the territories efficiently (targeted campaigns…)

• Support GSC (Global Supply Chain) to optimize the stocks by selling Excess and Obsolete stocks (E&O)

• Participate to external events and field visits (occasionally)

• Attend quarterly Sales Meeting organized by the regions (results presentation, provide with business updates and progress..)

• Maintaining updated knowledge of Ansell’s products and services.

KEY POSITION REQUIREMENTS

Education

• Bachelor’s degree or equivalent (experience)

Experience

• Confirmed experience in sales/commercial functions (in an international framework is a plus)

Knowledge and skills

• Excellent telephone and written skills to communicate by phone and email + familiar with virtual interactions technologies (Video calls…) ·

• Experience in engaging in business-to-business selling

• Fast learner, must be able to deal with technical product information

• Experience of using business management systems (SAP/CRM)

• Good use of MS Office (Microsoft word, Excel, Outlook, PPT…)
• Ability to demonstrate strong customer facing communication skills both to develop rapport and utilize questioning techniques to assess and develop opportunities, while maintaining a client service orientation
• Strong and proven Sales skills
• Ability to operate independently and with minimal day to day direction within clearly defined goals and objectives
• Demonstrate problem-solving skills
• Ability to concentrate on tasks, make decisions and work calmly and effectively in a high-pressure, deadline-oriented environment
• Willingness to be flexible with time and adjust to a changing work environment
• Team player

Languages

• Native level German language and English fluency

Location

• The position can be based in Krakow, Poland or Brussels, Belgium.

Equal Opportunity Employer

Ansell commits to securing an equal opportunity recruitment and selection process. All interested candidates are encouraged to apply and will receive consideration for employment regardless of age, sex, gender identity, sexual orientation, race, color, ethnic origin, religion, disability, genetic information, or any other factors that could be deemed discriminatory.

Our Commitment to Diversity Equity and Inclusion

Ansell's vision is about creating safe spaces where diverse perspectives are valued alongside individual contributions. We believe everyone deserves to belong, feel included, and be empowered to achieve success.

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