Information Technology Technical Support

Talent Search Technology; Województwo mazowieckie; On-site; PLN 90,000 - 130,000; Full time

Job summary

Talent Search Technology in Poland is seeking an L2 IT Infrastructure and App Server Support specialist. The role focuses on resolving incidents, performing server patching, and maintaining system health across development, test, and production environments.

You will coordinate with application, database, and infrastructure teams, follow standard change processes, and keep up-to-date operation documentation. This is a hands-on role in a busy production setting.

Qualifications

• Strong experience in IT infrastructure and application server support.
• Good understanding of Windows and Linux server environments.
• Proven ability to resolve incidents and problems efficiently.
• Clear communication with stakeholders and teams.

Responsibilities

• Provide L2 support for application servers and resolve incidents, problems, and service requests.
• Perform patching, upgrades, and maintenance activities on application servers.
• Monitor health, availability, performance, and capacity of servers.
• Troubleshoot server issues and coordinate with application, database, and infra teams.
• Support deployment and configuration across development, test, and production environments.
• Follow change, incident, and problem management processes.
• Maintain technical documentation and standard operating procedures.
• Participate in planned maintenance and production support activities.

Skills

IT Infrastructure

App Server Support

Windows/Linux

Incident Resolution

Stakeholder Management

Job description

• Provide L2 support for application servers and resolve incidents, problems, and service requests.
• Perform application server patching, upgrades, and maintenance activities.
• Monitor application server health, availability, performance, and capacity.
• Troubleshoot application server issues and coordinate with relevant application, database, and infrastructure teams.
• Support deployment and configuration activities across development, test, and production environments.
• Follow change, incident, and problem management processes.
• Maintain technical documentation and operational procedures.
• Participate in scheduled maintenance and production support activities.

Required Skills:

• Strong experience in IT Infrastructure / Application Server Support.
• Good understanding of Windows/Linux server environments.
• Strong incident and problem-solving skills.
• Good communication and stakeholder management skills.