Senior Application Support Engineer (16:00-24:00)

Link Group; Warszawa; On-site; PLN 180,000 - 240,000; Full time

Job summary

Link Group in Warszawa, Poland, seeks a Senior Application Support Engineer to join a team responsible for supporting and maintaining critical applications in a production environment.

The role combines hands-on application support, monitoring, troubleshooting, IT service management and automation, working closely with development and infrastructure teams to ensure platform stability and drive improvements in supportability across an international setting.

Responsibilities

• Provide hands-on application support and incident resolution.
• Monitor performance and troubleshoot complex production issues.
• Implement IT service management practices and automation.
• Collaborate with development and infrastructure teams to improve stability and incident response.

Job description

We are looking for an experienced Senior Application Support Engineer to join a team responsible for supporting and maintaining critical applications in a production environment.

This role combines hands-on technical application support, monitoring, troubleshooting, IT Service Management and automation. You will work closely with development, infrastructure and other technology teams to ensure platform stability, resolve complex issues and continuously improve the supportability of the environment.

Who We’re Looking For

We are looking for someone who goes beyond reactive production support. You should have a proactive approach to improving platform stability, automation and operational efficiency, with the ability to take ownership of technical issues and drive them through to resolution.

You will be comfortable working across multiple technical teams and communicating effectively with different stakeholders in an international environment.