Hybrid NOC Infrastructure Specialist: Network Reliability

Pratt & Whitney; Rzeszów; Hybrid; PLN 78,000 - 160,000; Full time

Benefits offered by this job

Employee Assistance Program

Tuition Assistance

Retirement Plans

Incentive Program

Employee Recognition Program

Job summary

RTX in Poland is looking for a NOC Technician who will monitor and maintain network and infrastructure systems with limited supervision. You will analyze performance, troubleshoot incidents, document actions, and support cross-functional teams to improve service reliability in a hybrid work setting.

The role requires a university degree (or higher) and at least two years of relevant experience, familiarity with networking protocols and monitoring tools, and relevant certifications.

Qualifications

• University degree and minimum 2 years of relevant experience, or an advanced degree.
• Advanced understanding of networking technologies, protocols, and monitoring tools.
• Ability to analyze issues across multiple systems or domains.
• Practical knowledge of enterprise systems, programs, and procedures.
• Certifications such as Network+, CCNA, or similar preferred.

Responsibilities

• Independently monitor and analyze network performance across diverse systems.
• Perform advanced troubleshooting to resolve complex incidents before escalation.
• Provide detailed technical documentation and recommended actions.
• Contribute to process improvements within the NOC environment.
• Support larger, moderately complex operational projects and service initiatives.
• Collaborate with engineering, security, and operations teams to drive service reliability.
• Explain policies and system behaviors to team members and customers.

Skills

Networking knowledge

Troubleshooting

Documentation

Certifications (e.g., CCNA)

Education

University degree or higher, or advanced degree

Tools

Network monitoring tools

Job description

RTX in Poland is looking for a NOC Technician who will monitor and maintain network and infrastructure systems with limited supervision. You will analyze performance, troubleshoot incidents, document actions, and support cross-functional teams to improve service reliability in a hybrid work setting.

The role requires a university degree (or higher) and at least two years of relevant experience, familiarity with networking protocols and monitoring tools, and relevant certifications.