Hybrid L3 Support Engineer - Data & AI Foundations

Reply Group; Katowice; Hybrid; PLN 100,000 - 130,000; Full time

Benefits offered by this job

Medical care

Benefits platform

Training opportunities

Language courses platform

Company events

Job summary

Reply Group in Katowice is looking for a skilled individual to provide L3 support on Data and AI Foundations components. This role requires strong technical skills in application support and experience with APIs and distributed systems, with opportunities for continuous learning through various training programs.

If you have a Bachelor's degree in Computer Science and excellent communication skills in English and Polish, we encourage you to apply. The position offers a hybrid work arrangement and comprehensive benefits including a monthly budget for various perks.

Qualifications

• Strong technical background in application or platform support.
• Experience working in production environments.
• Excellent communication in English and Polish.

Responsibilities

• Provide L3 support on Data and AI Foundations components.
• Perform deep technical analysis and root cause investigations.
• Support L1 teams during complex incident resolution.

Skills

Application support

Python

APIs

Troubleshooting

Cloud environments

Education

Bachelor’s degree in Computer Science or related field

Job description

Reply Group in Katowice is looking for a skilled individual to provide L3 support on Data and AI Foundations components. This role requires strong technical skills in application support and experience with APIs and distributed systems, with opportunities for continuous learning through various training programs.

If you have a Bachelor's degree in Computer Science and excellent communication skills in English and Polish, we encourage you to apply. The position offers a hybrid work arrangement and comprehensive benefits including a monthly budget for various perks.