HRIS Manager | f/m/d

ERGO; Warszawa; Hybrid; PLN 190,000 - 270,000; Full time

Job summary

ERGO Technology & Services S.A. (ET&S) in Poland is seeking an experienced HRIS Manager to configure, maintain, and improve the HR Information System across HR, payroll and administration processes.

You will act as a key link between HR, IT, Product Owners and end users to deliver robust system solutions and high-quality support. The role requires strong HRIS operations experience, SAP SuccessFactors knowledge, and a meticulous, data-driven approach to drive efficiency and data integrity in a

Qualifications

• Fluent written and spoken English.
• University degree in HR, business administration, information systems or related field.
• 5-8+ years of professional HRIS support or admin experience.
• Experience implementing/working with SAP SuccessFactors.
• Solid knowledge of HR processes including payroll and employee data management.
• Experience in HR system configuration, user support, testing and documentation.
• Strong analytical skills and ability to translate requirements into solutions.
• High attention to detail and structured problem-solving.

Responsibilities

• Managing day-to-day HRIS operations and system configuration within the assigned scope.
• Ensuring data accuracy, system security, confidentiality and access management.
• Maintaining and updating configurations and process definitions per business needs.
• Analyzing HR data and providing reports, metrics and insights.
• Identifying opportunities for process improvement and system enhancements.
• Cooperating with HR, IT, Product Owners and stakeholders on new features.
• Preparing and maintaining documentation of system specs and procedures.
• Coordinating testing activities for new features and updates.
• Providing training and ongoing support to HRIS users.
• Monitoring market developments to optimize HR tech and UX.

Skills

HRIS support

SAP SuccessFactors

Data analysis

English fluency

Process documentation

Education

Bachelor's degree in HR / Business / IS

Tools

SAP SuccessFactors

Job description

ERGO Technology & Services S.A. (ET&S), a member of the Munich Re and ERGO Group, is delivering integrated IT and business services to international markets. Our expertise lies in providing advanced IT services, with a focus on modern, business-driven technology solutions. On the business side, we also support the Group in various end-to- end insurance processes, including finance, operations, and underwriting. With offices in Warsaw and Gdansk, and strong global partnerships, we foster a dynamic, multicultural environment that promotes diversity and international opportunities.

About the role

The HRIS Manager is responsible for the effective configuration, maintenance and continuous improvement of the HR Information System within the assigned scope. The role ensures reliable system operations, data integrity and alignment with HR, payroll and administration processes. The position acts as a key link between HR, IT, Product Owners and end users to deliver efficient system solutions and high-quality user support.

How you will get the job done

• managing day-to-day HRIS operations and system configuration within the assigned functional scope
• ensuring data accuracy, system security, confidentiality and appropriate user access management
• maintaining and updating system configurations, business process definitions and functional settings in line with business requirements and internal standards
• analyzing HR data and providing reports, metrics and insights to support decision-making in HR, payroll and administration
• identifying opportunities for process improvement and recommending system enhancements to increase efficiency and data quality
• cooperating with HR, IT, Product Owners and other stakeholders in the implementation of new functionalities, updates and system improvements
• preparing and maintaining documentation of system specifications, processes and procedures
• coordinating and supporting testing activities for new features, changes and updates to ensure quality and business readiness
• providing training and ongoing support to HRIS users to ensure effective and consistent use of the system
• monitoring market and system developments to identify opportunities for further optimization of HR technology and user experience

Skills and experience you will need

• fluent written and spoken English
• university degree in Human Resources, Business Administration, Information Systems or a related field
• 5-8+ years of professional experience in HRIS support, system administration or a comparable HR operations role
• experience of implementing/working with SAP Success Factors
• solid knowledge of HR processes, especially payroll, personnel administration and employee data management
• experience in HR system configuration, user support, testing and process documentation
• strong analytical skills and the ability to translate business requirements into system solutions
• high attention to detail, accuracy and a structured approach to problem-solving

What we offer

Let's be healthy

Medical package, sports card, and numerous sports sections - these are some of the benefits that help our employees stay in good shape.

Let's be balanced

Work-life balance is a key aspect of a healthy workplace. We offer our employees flexible working hours, a confidential employee assistant program, as well as the possibility of remote working. However, staying at home with our in-office gaming room and dog-friendly office in Warsaw won't be easy.

Let's be smart

We organize numerous workshops and training courses. Thanks to hackathons and meetups, our specialists share their expertise with others. Additionally, we have a wide range of digital learning platforms and language courses.

Let's be responsible

Each year, we participate in several CSR activities, during which, together with our colleagues, we do our best to create a better future.

Let's be fun

Company-wide bike races and soccer matches, film marathons in our cinema room or other engaging team-building activities - we got it covered!

Let's be diverse

Every team member is valued, regardless of gender, nationality, religious beliefs, disability, age, and sexual orientation or identity. Your qualifications, experience, and mindset are our greatest benefit!