HR Operations Specialist with German

Genpact; Województwo małopolskie; Hybrid; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Private medical care (LuxMed)

Pluxee card

Life insurance

Multisport card

Access to professional training and 개발

Job summary

Genpact is seeking an HR Operations professional to manage end-to-end HR processes, including onboarding, contract changes, and employee data updates across HR systems. You will handle HR requests via ticketing systems, coordinate with supervisors, and ensure compliance in personnel documentation.

You will also prepare employment verifications, administer HR templates and records, and contribute to HR knowledge articles and job design.

Qualifications

• Proven experience in HR Operations, HR Administration, or a similar role within a dynamic, fast-paced environment.
• Fluency in German & English.
• Strong knowledge of HR processes, including onboarding, contract administration, employee documentation, and compliance requirements.
• Experience with HR systems, ticketing platforms, and payroll-related tools; ability to quickly adapt to new technologies.
• Excellent organizational skills with the ability to manage multiple priorities and high-volume workloads effectively.
• Strong attention to detail and accuracy, particularly in handling sensitive employee data and official documentation.
• Effective communication and stakeholder management skills, with the ability to collaborate across teams and support employees professionally.
• Analytical mindset with problem-solving abilities and a proactive approach to process improvement.

Responsibilities

• Managing end-to-end HR Operations processes, including onboarding, rehiring, contract changes, and employee data updates across HR systems.
• Handling and coordinating HR-related requests through ticketing systems, while collaborating with supervisors and cross-functional teams.
• Monitoring employee work permits, ensuring timely follow-up on expirations, and maintaining compliance within personnel documentation.
• Preparing employment and income verification documents for employees for banking, leasing, and rental purposes.
• Administering HR documentation by maintaining, updating, and implementing standard templates, contracts, confirmations, and official records.
• Creating, updating, and publishing HR knowledge articles while contributing to organizational and job design processes.

Skills

Customer Care

ERP

Oracle Eloqua

Recruiting

Workday HCM

Workday Performance Management

Education

PHR Certification

SHRM-CP

SHRM-SCP

Tools

HR Systems

Ticketing Platforms

Payroll Tools

Job description

Ready to turn bold ideas into real-world impact?

At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.

Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Your responsibilities

• Managing end-to-end HR Operations processes, including onboarding, rehiring, contract changes, and employee data updates across HR systems.
• Handling and coordinating HR-related requests through ticketing systems, while collaborating with supervisors and cross-functional teams.
• Monitoring employee work permits, ensuring timely follow-up on expirations, and maintaining compliance within personnel documentation.
• Preparing employment and income verification documents for employees for banking, leasing, and rental purposes.
• Administering HR documentation by maintaining, updating, and implementing standard templates, contracts, confirmations, and official records.
• Creating, updating, and publishing HR knowledge articles while contributing to organizational and job design processes.

Our requirements

• Proven experience in HR Operations, HR Administration, or a similar role within a dynamic, fast-paced environment.
• Fluency in German & English.
• Strong knowledge of HR processes, including onboarding, contract administration, employee documentation, and compliance requirements.
• Experience with HR systems, ticketing platforms, and payroll-related tools; ability to quickly adapt to new technologies.
• Excellent organizational skills with the ability to manage multiple priorities and high-volume workloads effectively.
• Strong attention to detail and accuracy, particularly in handling sensitive employee data and official documentation.
• Effective communication and stakeholder management skills, with the ability to collaborate across teams and support employees professionally.
• Analytical mindset with problem-solving abilities and a proactive approach to process improvement.

Certifications

Professional in Human Resources (PHR) - Symbiosis Instute of Distant LearningSymbiosis Instute of Distant Learning, SHRM Certified Professional (SHRM-CP) - ProtouchProtouch, SHRM-SCP - Society for Human Resource Management (SHRM)Society for Human Resource Management (SHRM)

Required Skills

Customer Care, Enterprise Resource Planning (ERP), Oracle Eloqua, Recruiting, Workday HCM, Workday Performance Management

What we offer

• Contract of employment.
• Private medical care (LuxMed).
• Pluxee card.
• Life insurance.
• Multisport card.
• Access to professional training and development programs.
• Hybrid work model (once a week work from the office).
• Additional paid leave (up to 4 extra days)

• Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• Make an impact - Help global enterprises solve business challenges that matter
• Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Please be informed the proof of education (including educational certificates) may be requested during the recruitment process. Please note that Genpact does not impose any CV format nor do we require you to enclose a photograph to your CV as part of the application process.

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