Healthie EHR Technical Support Specialist

Zohorecruit

Polska

Hybrid

PLN 22,000 - 38,000

Full time

14 days+

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Job summary

Level Up Talent Solutions is seeking a Healthie EHR Technical Support Specialist to provide system support, configuration assistance, and technical troubleshooting for users of the Healthie platform.

This remote position focuses on ensuring smooth day-to-day operation of the Healthie EHR system, including user support, setup, configuration, and issue resolution. The ideal candidate has experience supporting healthcare SaaS platforms and understands clinical workflows.

Qualifications

Experience in supporting EHR or healthcare SaaS platforms.
Strong troubleshooting and problem-solving skills.
Ability to explain technical concepts to non-technical users.
Experience in SaaS platform or technical customer support roles.

Responsibilities

Provide technical support for Healthie EHR platform users.
Configure and maintain system settings based on requirements.
Troubleshoot and resolve platform issues and user concerns.
Support onboarding of new users, providers, or internal teams.
Assist with system updates, feature setup, and configuration changes.
Maintain documentation of recurring issues and resolutions.
Coordinate with internal teams to support workflow requirements.

Skills

Healthcare SaaS support

Technical troubleshooting

Remote customer support

Documentation skills

Tools

Healthie

API basics

Job description

Healthie EHR Technical Support Specialist

Industry Employment - Recruiting - Staffing
Salary $4 - $7 per hour
Remote Job

About Us

At Level Up Talent Solutions, we believe great work starts with feeling supported, trusted, and valued.

We are a people-focused talent company that connects skilled professionals with meaningful long-term opportunities. Our goal is to create an environment where you can do your best work, continue growing, and feel confident in the role you play within a team.

When you join Level Up Talent Solutions , you are not just filling a position. You are becoming part of a community that values clear communication, consistency, and mutual respect. We work closely with you to understand your strengths, your experience, and the type of work environment where you can thrive.

We support our talents through structured onboarding, ongoing guidance, and realistic expectations. You will always know what success looks like and who to turn to when you need support. We believe that when talents feel aligned and empowered, everyone succeeds.

At Level Up Talent Solutions, growth is not only about skills. It is about confidence, stability, and building a career you can be proud of.

We are here to help you level up.

Job Description

This is a remote position.

Job Overview:

Level Up Talent Solutions is seeking a Healthie EHR Technical Support Specialist to provide system support, configuration assistance, and technical troubleshooting for users of the Healthie platform.

This role focuses on ensuring smooth day-to-day operation of the Healthie EHR system, including user support, system setup, configuration, and issue resolution. The ideal candidate has experience supporting healthcare SaaS platforms and understands clinical or care-based workflows.

Key Responsibilities

Provide technical support for users of the Healthie EHR platform

Configure and maintain system settings based on operational requirements

Troubleshoot and resolve platform issues, errors, and user concerns

Support onboarding of new users, providers, or internal teams

Assist with system updates, feature setup, and configuration changes

Maintain documentation of recurring issues and resolutions

Ensure platform stability and smooth user experience

Coordinate with internal teams to support workflow requirements

Requirements

Required Skills & Experience

Experience supporting EHR or healthcare SaaS platforms (Healthie experience is a strong advantage)