Head of Engineering Platform & Developer Experience

Creatio; Polska; On-site; PLN 350,000 - 700,000; Full time

Job summary

Creatio, a leading AI CRM and workflow platform, seeks a senior leader to own the Engineering Platform direction. You will drive reliability, standards, and security for large engineering teams, while pushing for self‑service and automation.

Experience shaping developer experience metrics and AI-enabled workflows is key. The role emphasizes reducing toil, defining best practices, and delivering observable impact on platform stability and developer productivity.

Qualifications

• Several years building or operating developer platforms, DevOps or SRE tooling for large teams.
• Hands-on with CI/CD, IaC and automation, guiding teams while delegating build work.
• Experience applying AI tools to engineering workflows is valued.

Responsibilities

• Own platform reliability and SLOs; translate incidents into a preventative roadmap.
• Define paved roads for new services, pipelines, environments and testing.
• Own patch/remediation SLAs and automate updates and vulnerability fixes.
• Reduce toil via self-service and automation; quantify impact.
• Create a coherent DX metrics scorecard for leadership.
• Formalize product goals, deliverables, tracking and adoption.
• Review and prioritize Problems and manage incident post-mortems.

Skills

DevOps mindset

Kubernetes

CI/CD tooling

Infrastructure as code

Cloud and on‑prem infrastructure

Security & SDLC

AI in engineering workflows

Platform reliability

Automation & self-service

Influence without authority

Tools

TeamCity

Jenkins

GitHub Actions

Terraform

Ansible

Job description

Creatio, a leading AI CRM and workflow platform, seeks a senior leader to own the Engineering Platform direction. You will drive reliability, standards, and security for large engineering teams, while pushing for self‑service and automation.

Experience shaping developer experience metrics and AI-enabled workflows is key. The role emphasizes reducing toil, defining best practices, and delivering observable impact on platform stability and developer productivity.