Guest Experience Expert

The Luxury Collection; Warszawa; Vor Ort; PLN 32.000 - 52.000; Vollzeit

Zusammenfassung

The Luxury Collection in Warsaw is seeking a Guest Experience Expert to deliver memorable guest experiences from check-in to check-out. You will take initiative to provide a wide range of services that guide guests through their entire stay, and be empowered to move around the space to address requests, complete reports, and share local highlights.

The role requires staying professional in appearance and communications, working full time on site at Krakowskie Przedmiescie 42/44.

Qualifikationen

• Education: High school diploma or GED equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Ausbildung

High school diploma or GED

Jobbeschreibung

Additional Information

Job Number 26132816

Job Category Rooms & Guest Services Operations

Location Krakowskie Przedmiescie 42/44, Warsaw 00-325, PolandVIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Position Summary

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands‑on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Luxury Collection Hotels & Resorts, z ponad 120 obiektami w ponad 35 krajach, oferuje niepowtarzalne i cenne wrażenia, które na zawsze zapadają w pamięć. Rozpoczęliśmy działalność w 1906 roku pod włoską marką CIGA, skupiającą kolekcję najbardziej znanych i kultowych obiektów w Europie. Nasze ponad 100‑letnie doświadczenie stanowi solidny fundament, na którym stale się rozwijamy, by spełniać z nawiązką oczekiwania nawet najbardziej wymagających podróżnych.

Od legendarnych pałaców i odosobnionych zakątków po ponadczasowe, nowoczesne klasyki — każdy luksusowy hotel i kurort jest wyjątkowym i docenianym odzwierciedleniem okolicy oraz sposobem na doświadczenie kulturowych uroków i skarbów danego miejsca. Jeśli lubisz opowiadać sugestywne historie, interesujesz się i pasjonujesz dziedzictwem danego miejsca, a także pragniesz zapewnić autentyczną, spersonalizowaną i wyczekiwaną gościnność, zapraszamy Cię do wspólnej podróży. Stając się częścią zespołu The Luxury Collection, dołączasz do portfolio marek Marriott International. Bądź tam, gdzie możesz pracować najlepiej, jak potrafisz, rozpocznij realizację zamierzeń, poczuj przynależność do niesamowitej globalnej społeczności i stań się najlepszą wersją siebie.