Polish-Speaking Guest Experience Specialist

Sheraton Hotels & Resorts; Kraków; On-site; PLN 60,000 - 90,000; Full time

Job summary

Sheraton Hotels & Resorts Krakow is seeking a Guest Experience Expert to help create memorable stays for guests at 7 Powisle Street. You will assist with check-in and check-out, handle guest requests, and contribute to daily operations in a dynamic hotel environment.

The role emphasizes professional appearance, confidentiality, and safe work practices, with standing/walking for extended periods. Polish language proficiency at least B2 is required, and a high school diploma is preferred.

Qualifications

• Polish language proficiency at a minimum B2 level.
• Education: High school diploma or GED equivalent.
• No related work experience required.

Responsibilities

• Assist guests with check-in/check-out and respond to requests.
• Deliver a range of services to ensure a memorable guest experience.
• Maintain professional appearance and confidentiality while performing duties.

Skills

Polish language proficiency (B2)

Education

High school diploma

Job description

Sheraton Hotels & Resorts Krakow is seeking a Guest Experience Expert to help create memorable stays for guests at 7 Powisle Street. You will assist with check-in and check-out, handle guest requests, and contribute to daily operations in a dynamic hotel environment.

The role emphasizes professional appearance, confidentiality, and safe work practices, with standing/walking for extended periods. Polish language proficiency at least B2 is required, and a high school diploma is preferred.