IT Manager

Hilton; Warszawa; On-site; PLN 132,000 - 158,000; Full time

Job summary

Hilton Warsaw is seeking an IT Manager to lead technology across multiple properties, shaping IT strategy and delivering reliable systems that support unforgettable guest experiences.

You will oversee network security, system updates, and project implementations such as Wi-Fi, PBX, and POS installations, while mentoring a high-performing team and ensuring compliance with Hilton Technology Network standards.

Qualifications

• Proven experience leading IT teams in large hotels or similar environments.
• Strong knowledge of IT strategy, security, and system reliability.
• Experience with cross-site collaboration and managing projects.

Responsibilities

• Execute IT strategy and implement initiatives across multiple properties.
• Monitor performance of LAN and network servers and manage upgrades.
• Resolve technical challenges for end users and provide training.
• Ensure HTN standards and certification compliance.
• Lead major system projects like workstation/server refreshes, Wi-Fi, PBX, and POS installations.
• Support hotel operations and minimize downtime.
• Recruit, train, supervise, and mentor IT team members.

Skills

IT management

Team leadership

Network administration

IT strategy

Tools

PBX systems

POS installations

Wi-Fi

Job description

Job Identification: 216542

Job Category: Technology

Job Schedule: Full time

Salary 13000/PLN/gross/monthly

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an IT Manager , and services across multiple sites - you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here’s what you’ll do during a typical day:

• Execute IT strategy and implementation: Support the design and execution of IT initiatives across multiple properties, ensuring alignment with area, cluster, and corporate objectives in collaboration with the Area Director of Technology Services

• Enhance system performance and security: Monitor, diagnose, and adjust performance on LAN and network servers while managing upgrades, directory structures, and preventive maintenance to optimize security, compliance, and system reliability

• Resolve technical challenges: Identify and implement solutions to user concerns related to personal computing, software applications, and network connectivity, providing training and support to ensure a seamless technology experience.

• Ensure compliance with IT standards: Oversee the implementation, maintenance, and upgrades of IT infrastructure, ensuring compliance with Hilton Technology Network (HTN) standards and certification requirements, including managing shared technology resources and backup procedures

• Lead technology projects: Assist with the execution of major system implementations, including workstation and server refreshes, Wi-Fi, PBX, and point-of-sale installations, ensuring projects are completed on time, within budget, and with minimal operational disruption

• Support hotel operations: Work closely with property management to ensure smooth IT operations, maintain critical site systems, and troubleshoot issues efficiently to minimize downtime.

• Inspire and develop the team: Recruit, train, supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands (https://www.hilton.com/en/brands/) , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog (https://jobs.hilton.com/blogs) to see why we’re more than a great place to stay—we’re a great place to work.