Global Trade Services Specialist — Hybrid

Citigroup Inc.; Olsztyn; Hybride; PLN 69 000 - 109 000; Plein temps

Avantages offerts par ce poste

Pension plan 6% PPE

Private medical care

Life insurance

Employee assistance program

Parental leave

Sport card

Volunteer day

Cafeteria/flex benefits

Annual discretionary incentive

Employee discounts

Résumé du poste

Citigroup Inc. in Poland is seeking a Trade Service Professional to support UK and European corporate clients within Global Trade Operations.

You will handle transaction preparation, processing, system access, and provide comprehensive customer service to multiple trade products. The role emphasizes policy knowledge, analytical thinking, teamwork, and strong English skills; there is a hybrid work model (up to 2 days home per week) with a broad benefits program and potential incentive

Qualifications

• Experience in a Trade-related role is preferred.
• Strong command of English in speech and writing.
• Teamwork and ability to communicate clearly with colleagues and stakeholders.
• High level of Customer Service.
• Analytical skills including investigative mindset, problem-solving and attention to detail.
• Basic knowledge of Excel.
• Strong interpersonal and communication skills.
• Readiness to work during public holidays.

Responsabilités

• Obtaining and applying Citi's Trade-related policies, Trade Accounting Principles per Standard Banking Practices and ICC rules to actual transactions.
• Analyzing presented transactions and identifying feasibility within sound banking practices.
• Guiding others on Citi’s Trade policies, procedures and standards; explaining process flows and execution timelines.
• Understanding differences between Legal Documentation and Commercial documentation; identifying relevant documents.
• Navigating various applications/systems infrastructure and understanding internal/external dependencies.

Connaissances

English proficiency

Teamwork

Customer service

Analytical skills

Excel (basic)

Interpersonal skills

Public holiday readiness

Description du poste

Citigroup Inc. in Poland is seeking a Trade Service Professional to support UK and European corporate clients within Global Trade Operations.

You will handle transaction preparation, processing, system access, and provide comprehensive customer service to multiple trade products. The role emphasizes policy knowledge, analytical thinking, teamwork, and strong English skills; there is a hybrid work model (up to 2 days home per week) with a broad benefits program and potential incentive