Global Sales & Customer Experience Coordinator (Hybrid)
Schaeffler
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Job summary
Schaeffler Industrial Poland Spolka z.o. is seeking a Sales Coordinator to manage quotation, pricing, and master data processes within SAP for assigned accounts. You will develop internal interfaces and support Sales, Logistics, and Production teams while ensuring accurate costing and timely quotations.
The role requires 2+ years in a similar position with B2B experience in an industrial setting, and fluent English and Polish (C1). German is a plus.
Qualifications
- 2+ years of proven experience in a similar role.
- B2B experience in an industrial environment.
- Fluent English and Polish at C1 level; German a plus.
Responsibilities
- Implement service standards for quotation, contract management, pricing, and master data.
- Develop and implement internal interfaces to support end-to-end processes.
- Analyse customer enquiries and complaints and coordinate corrective actions.
- Identify opportunities for optimisation and lead improvement projects across Sales, Logistics, and Production.
- Support key contacts in Sales and Production.
- Prepare costing materials, calculations, and customer enquiry documentation in SAP (PRS, RFQ) for assigned accounts.
- Process customer enquiries and prepare quotations for assigned accounts.
- Monitor and analyse quotations submitted to customers in SAP.
- Review incoming orders and process them in SAP.
Skills
Education
Tools
Job description
Schaeffler Industrial Poland Spolka z.o. is seeking a Sales Coordinator to manage quotation, pricing, and master data processes within SAP for assigned accounts. You will develop internal interfaces and support Sales, Logistics, and Production teams while ensuring accurate costing and timely quotations.
The role requires 2+ years in a similar position with B2B experience in an industrial setting, and fluent English and Polish (C1). German is a plus.
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