Global Sales Admin & ERP Specialist

Luminator Technology Group; Pruszcz Gdański; Hybrid; PLN 50,000 - 80,000; Full time

Benefits offered by this job

Flexible working hours

Hybrid options

Private medical care

Life insurance

Sports card

Language school access

LinkedIn Learning

Team events

Job summary

Luminator Technology Group seeks a Sales Backoffice Specialist to be the contact for customers and the sales team on order matters. The role involves coordinating with the Gdansk operations team, handling inquiries, and ensuring timely documentation.

You will process orders in Infor LN, quote creation, and invoicing while maintaining accurate customer data in an international environment. Applications require English and German proficiency.

Qualifications

• Bachelor’s degree in business administration or related field.
• Strong customer focus and commitment to service excellence.
• Experience in sales administration or a similar role.
• Experience working in an international environment.
• Proficiency in Microsoft Office and knowledge of Incoterms 2020.
• Hands-on ERP experience; CRM experience is an advantage.
• Fluent in English and German; Polish is an advantage.

Responsibilities

• Coordinate with the Operation Team in Gdansk to confirm delivery dates and resolve order issues.
• Communicate with customers on all order-related matters.
• Provide documents and data promptly in customer cases.
• Manage incoming customer inquiries – distribute and resolve when possible.
• Inform customers of changes in delivery.
• Process orders in customer portals.
• Enter orders into the ERP Infor LN; create and dispatch order confirmations.
• Track order progress and maintain customer master data in Infor LN.
• Prepare quotes from sales reps or price lists.
• Create invoices and credit notes.

Skills

Customer focus

Sales administration

International environment

MS Office

ERP systems

CRM experience

Assertive

Independent & reliable

English & German

Education

Bachelor’s degree in business administration or related field

Tools

Infor LN ERP

CRM systems

Job description

Luminator Technology Group seeks a Sales Backoffice Specialist to be the contact for customers and the sales team on order matters. The role involves coordinating with the Gdansk operations team, handling inquiries, and ensuring timely documentation.

You will process orders in Infor LN, quote creation, and invoicing while maintaining accurate customer data in an international environment. Applications require English and German proficiency.