German-Speaking Sales Process Specialist

UL Solutions; Warszawa; On-site; PLN 79,000 - 106,000; Full time

Benefits offered by this job

Annual paid leave

ULS University access

Volunteering days

Flexible working arrangements

Job summary

UL Solutions Poland is seeking a German-speaking Sales Process Specialist to support sales teams with quotes, orders, and pre/post-sale activities. You will liaise with engineers, labs, and sales executives to ensure customer requirements are met and timelines are kept.

The role emphasizes customer focus, strong relationship-building, and collaboration across multiple teams to convert quotes into orders and drive customer success.

Qualifications

• High School/Technical School diploma.
• B2/C1 level of English and German languages is a must.
• Advanced in MS Office (Word, PowerPoint, Outlook, Excel).
• Pro-active approach and ability to build and maintain strong relationships.
• A strong team player.
• Familiarity with Salesforce or other CRM software would be desirable.

Responsibilities

• Responds to ULS customers via email, online inquiries or phone calls to address questions and provide appropriate support.
• Promotes UL Solutions’ services and encourages potential clients to partner with us.
• Collaborates with our Engineers and Laboratory teams in pre- and post-sale actions to ensure customers are meeting safety requirements.
• Supports our sales professionals by performing (included but not limited to) admin-related tasks.
• Connects customer to appropriate UL personnel (Sales Executives, Engineers, Laboratory Technicians etc.) when needed.
• Proactively engages other teams to anticipate problems, improve delivery and develop solutions that improve customer experience.
• Meets established timelines for pre-and post-sales activities presenting a strong customer focus and engagement.
• Ensures that the follow-ups with customers are scheduled and supports the process of turning quotes into orders.

Skills

German fluency

English fluency

Education

High School Diploma

Tools

Salesforce

Job description

UL Solutions Poland is seeking a German-speaking Sales Process Specialist to support sales teams with quotes, orders, and pre/post-sale activities. You will liaise with engineers, labs, and sales executives to ensure customer requirements are met and timelines are kept.

The role emphasizes customer focus, strong relationship-building, and collaboration across multiple teams to convert quotes into orders and drive customer success.