Global Reporting & Data Intelligence Specialist

Lufthansa Group; Kraków; On-site; PLN 120,000 - 180,000; Full time

Job summary

Lufthansa Group Business Services Sp. z o.o. in Kraków seeks a senior reporting professional to design and build business reports, extract data from multiple LH systems, and deliver stakeholder-ready insights. You will lead data-driven projects and coordinate cross-functional teams in a fast-paced SSC environment.

The role requires 6+ years in reporting/data management, strong English, and project coordination skills, with exposure to automation and BI tools. Polish work permit is mandatory.

Qualifications

• Master/Bachelor’s degree in Economics, Mathematics, Statistics, IT disciplines or similar
• 6+ years’ experience in SSC or BPO environment, preferably in Reporting and/or Data Management

Responsibilities

• Designing and building business reports (Identifying data sources, data cleansing and building data models)
• Extraction & processing of data from various LH systems
• Building reporting solutions for stakeholders
• Contacting proactively customers – independently handling of incoming/outgoing communication written and verbal, driving projects independently with customers
• Keeping up to date in the field of expertise by exploring new technologies
• Contributing to knowledge exchange and best‑practice sharing within and outside the team
• Further developing the product portfolio and joint development of additional products with customers and other LGBS departments
• Coordinating internal projects within LGBS (automations, migration activities)
• Conducting trainings / workshops (as required)
• Perform all other duties assigned or delegated by supervisors

Skills

Analytical thinking

Communication skills

Project coordination

Proactiveness

Timelines commitment

Education

Master/ Bachelor’s degree in Economics, Mathematics, Statistics, IT disciplines or similar

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Teams

Microsoft Access

Microsoft Word

Data visualization

Job description

Lufthansa Group Business Services Sp. z o.o. in Kraków seeks a senior reporting professional to design and build business reports, extract data from multiple LH systems, and deliver stakeholder-ready insights. You will lead data-driven projects and coordinate cross-functional teams in a fast-paced SSC environment.

The role requires 6+ years in reporting/data management, strong English, and project coordination skills, with exposure to automation and BI tools. Polish work permit is mandatory.