Global Quality & Risk Leader

JLL; Warszawa; Hybrid; PLN 350,000 - 520,000; Full time

Benefits offered by this job

Private healthcare

Hybrid work model

Career development programs

Global perspective

Diversity & Inclusion

Job summary

JLL in Warsaw seeks a Quality & Risk Director to lead strategic quality programs, shaping the account's reputation and driving a culture of quality and compliance across operations. You will oversee comprehensive programs, ensure regulatory alignment, and maintain audit readiness to meet contractual obligations and industry standards.

Based in Poland, you will collaborate with client quality units, account teams, and vendors to implement, monitor, and improve quality initiatives, delivering

Qualifications

• Bachelor's degree in business management or related field; strong related experience may substitute.
• Minimum 15 years of experience in quality engineering, facilities design, and production/facility operations.
• Proven strategic quality and regulatory leadership for facilities operations.
• Deep understanding of international regulations for facilities, utilities, equipment, and laboratories.
• Experience in Global Real estate quality assurance or quality control with regulatory background.
• Solid knowledge of ISO 9001:2015 and implementation experience.

Responsibilities

• Strategically develop and direct quality programs including investigations, CAPAs, training compliance, and vendor qualifications.
• Manage third-party vendor compliance programs with qualification processes, audits, and performance monitoring.
• Interface with client quality personnel to ensure adherence to Quality Agreements and proper documentation.
• Develop trend analysis reports and maintain infrastructure and compliance documentation for regulatory readiness.
• Supervise and mentor team members; collaborate with account teams to share learnings and best practices.
• Ensure proper implementation of the Quality Management System and ISO 9001:2015 requirements.
• Prepare periodic account status reports related to Quality Programs and drive continuous improvement.

Skills

Quality engineering

CAPA management

Root cause analysis

Audit programs

Vendor qualification

Change control

Investigations

Leadership

Regulatory leadership

Customer service

Education

Bachelor's degree in business management

Tools

Quality Management Software

Microsoft Office

Job description

JLL in Warsaw seeks a Quality & Risk Director to lead strategic quality programs, shaping the account's reputation and driving a culture of quality and compliance across operations. You will oversee comprehensive programs, ensure regulatory alignment, and maintain audit readiness to meet contractual obligations and industry standards.

Based in Poland, you will collaborate with client quality units, account teams, and vendors to implement, monitor, and improve quality initiatives, delivering