Global People (HR) Technology & Analytics Specialist

JDE Peet's; Warszawa; Hybrid; PLN 180,000 - 240,000; Full time

Benefits offered by this job

Onboarding program

Private medical care

English language course

Multisport card

Flexible working hours

Job summary

JDE Peet’s in Warsaw, Poland, seeks a Senior HR Technology Subject Matter Expert to lead HR systems including SAP SuccessFactors, Visier and Qualtrics, and partner with global teams. You will handle administration, governance, data integrity, user support, dashboards and analytics, data integrations, and help manage system releases.

The role is hybrid (3 days in the office) with onboarding and benefits; fluent English required.

Qualifications

• 4+ years of experience in HR technology, HRIS, or related role.
• Hands-on experience with HR systems such as SAP SuccessFactors, Visier, Qualtrics, SmartRecruiters, or similar platforms.
• Experience in system administration, governance, and user support.
• Good understanding of HR processes and HR technology landscape.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management skills.
• Ability to work effectively with international teams.
• Bachelor's or Master's degree.
• Fluent English, both written and spoken.

Responsibilities

• Act as a Subject Matter Expert for HR Technology solutions, including SAP SuccessFactors, Visier, Qualtrics, and other HR systems
• Collaborate with global teams and stakeholders to identify business needs and support HR technology initiatives
• Manage and maintain HR systems, ensuring smooth day-to-day operations and governance
• Support and train key users, resolve escalations, and coordinate system-related requests
• Administer user roles, permissions, and access across HR platforms
• Manage data integrations, monitor interfaces, and troubleshoot system issues
• Create and maintain dashboards, reports, surveys, and analytics solutions
• Support system releases, testing activities, process improvements, and change management initiatives
• Develop user documentation and training materials to drive system adoption

Skills

HRIS

HR Technology

System administration

Governance

User support

Analytical skills

Communication

Stakeholder management

International teams

English fluency

Education

Bachelor's or Master's degree

Tools

SAP SuccessFactors

Visier

Qualtrics

SmartRecruiters

Job description

Who we are?

We are JDE Peet’s. We craft coffee for every cup and build brands for every heart.

Company Description

We are JDE Peet’s. We craft coffee for every cup and build brands for every heart. JDE Peet’s - now part of Keurig Dr Pepper – is the world’s leading pure-play coffee company, with a presence in more than 100 markets. Guided by our ‘Reignite the Amazing’ strategy, we are focused on brand-led growth across three big bets: Peet’s, L’OR, and our 10 strategically selected local icons led by Jacobs. In 2025, JDE Peet’s generated total sales of EUR 9.9 billion and employed a global workforce of more than 21,000 employees. Discover more about our journey to deliver a coffee for every cup and a brand for every heart at www.jdepeets.com.

What’s it like to work at JDE Peet’s?

We believe amazing things happen over a cup of coffee. Together, we create those moments every day, turning ideas into impact and possibilities into reality. At JDE Peet’s, we work as one team guided by our values: we Dare to Amaze, Own It, Make It Simple, and Win Together. Here, you’ll find the freedom to innovate, the courage to take bold steps, and the support to grow your career in a global environment. Come join our team and discover what your cup of amazing can be! Find out more at http://careers.jdepeets.com

Job Description

• act as a Subject Matter Expert for HR Technology solutions, including SAP SuccessFactors, Visier, Qualtrics, and other HR systems
• collaborate with global teams and stakeholders to identify business needs and support HR technology initiatives
• manage and maintain HR systems, ensuring smooth day-to-day operations and governance
• support and train key users, resolve escalations, and coordinate system-related requests
• administer user roles, permissions, and access across HR platforms
• manage data integrations, monitor interfaces, and troubleshoot system issues
• create and maintain dashboards, reports, surveys, and analytics solutions
• support system releases, testing activities, process improvements, and change management initiatives
• develop user documentation and training materials to drive system adoption

Qualifications

• minimum 4 years of experience in an HR Technology, HRIS, or related role
• hands‑on experience with HR systems such as SAP SuccessFactors, Visier, Qualtrics, SmartRecruiters, or similar platforms
• experience in system administration, governance, and user support
• good understanding of HR processes and HR technology landscape
• strong analytical and problem‑solving skills
• excellent communication and stakeholder management skills
• ability to work effectively with international teams
• bachelor's or Master's degree
• fluent English, both written and spoken

Additional Information

We offer

• support, training and an extensive onboarding program, including trainings focused on gaining knowledge about coffee and tea
• benefits such as private medical care, English language course, preferential price for Multisport card
• flexible working hours and hybrid model (3 days from the office)
• unlimited access to the best coffee & tea

Our DE&I Statement

At JDE Peet’s we aim to create a better future where we authentically serve, reflect and embrace everyone. We believe in fostering a more diverse, equitable and inclusive organisation where everyone feels comfortable to truly be who they are and unleash their full potential. This means we do not tolerate discrimination on the basis of our race, ethnicity, sex, gender identity, sexual orientation, religion, nationality, age, disability, or any other trait protected by law. Throughout the entire employee lifecycle, we place DE&I at the core of our people processes. This enables us to drive objectivity and eliminate any potential bias, ensuring an inclusive experience in the workplace. Do not hesitate to reach out if you require any reasonable adjustments to the recruitment process.

Our efforts on this agenda have earned us the prestigious Catalyst Award, as well as the Fair Pay Leader Certification in 2025 thanks to an unexplained gender pay gap of 0.52%.

#unleashyourpossibility #acupofamazing

YouTube Link

JDE Peet’s - now part of Keurig Dr Pepper – is the world’s leading pure-play coffee company, with a presence in more than 100 markets. Guided by our ‘Reignite the Amazing’ strategy, we are focused on brand-led growth across three big bets: Peet’s, L’OR, and our 10 strategically selected local icons led by Jacobs.