Global Order Management Intern (English)

UPM; Wrocław; Hybrid; PLN 17,000 - 23,000; Full time

Benefits offered by this job

Meaningful work

Development opportunities

Diversity & teamwork

Sustainability focus

Job summary

UPM is looking for an Intern, Order Management with English to join our team at UPM Business HUB Wrocław, Poland. You will explore our order management processes and gain practical experience in a global supply chain while contributing to customer service activities.

You will learn Salesforce and SAP practices, assist with basic order entry, and collaborate with international teams to ensure timely responses and smooth coordination.

Qualifications

• Student or university degree holder with basic experience in customer service or order processing.
• Eagerness to learn UPM culture, processes and organization.
• Willing to work with Salesforce and learn SAP functionalities; knowledge of Customer Services or Order Management is a plus.
• Strong coordination and communication skills with internal stakeholders.
• Team-oriented and a good networker.
• Interested in working in international teams and collaborating across functions.
• Fluent in English; German and other European languages are assets.

Responsibilities

• Support the team with basic order entry activities.
• Gradually take over more complex tasks.
• Ensure timely responses to customers.
• Maintain smooth and timely communication with internal stakeholders.
• Provide support to the Order Management Team in ad-hoc situations.

Skills

Fluent English

Customer service

Order processing

Salesforce

SAP

Education

Relevant university degree or student status

Tools

Salesforce

SAP functionalities

Job description

UPM is looking for an Intern, Order Management with English to join our team at UPM Business HUB Wrocław, Poland. You will explore our order management processes and gain practical experience in a global supply chain while contributing to customer service activities.

You will learn Salesforce and SAP practices, assist with basic order entry, and collaborate with international teams to ensure timely responses and smooth coordination.