Intern, Order Management at UPM

UPM; Wrocław; Hybrid; PLN 13,000 - 22,000; Full time

Benefits offered by this job

Hybrid work model

Development opportunities

International team

Job summary

UPM in Wrocław, Poland, is offering an Intern, Order Management role on a hybrid basis. You will assist with order entry, learn the Order Management process, and support internal stakeholders across teams to ensure timely customer responses.

The program targets students or graduates who are eager to learn UPM's processes, with exposure to Salesforce and SAP. Strong communication and teamwork are valued in an international setting.

Qualifications

• Student or recent graduate with an interest in Order Management.
• Eagerness to learn UPM culture, processes, and organization.
• Willing to work with Salesforce and learn SAP functionalities; knowledge of CRM tools is a plus.
• Strong coordination and communication with internal stakeholders.
• Team oriented with networking abilities; customer-focused mindset.

Responsibilities

• Support the team with basic order entry activities.
• Gradually take over more complex tasks as you learn.
• Ensure timely responses to customers and stakeholders.
• Maintain smooth and timely communication with internal teams.
• Provide support to the Order Management Team in ad-hoc situations.

Skills

Customer service

Order processing

Coordination

Communication

Teamwork

Fluent English

Education

Student or recent graduate

Tools

Salesforce

SAP

Job description

Apply for Intern, Order Management at UPM in Wrocław, DO, PL. This Full time on site position offers great opportunities for career growth. Would you like to join a global, growing company that innovates for a more sustainable tomorrow? UPM could be the team for you. We are frontrunners in developing renewable alternatives to fossil-based materials. Besides enabling both businesses and consumers make more sustainable choices, we strive to create a positive UPM experience for all our employees around the world. We live by our values - trust and be trusted, achieve together, renew with courage. Together we can renew the everyday, for a future beyond fossils! Learn more about us as a workplace upm.com/careers We are now looking for an Intern, Order Management with English to join our team in UPM Business HUB Wrocław, Poland.

Greetings from your future manager " I’m excited to welcome you to this journey! In this role, you’ll take your first steps toward becoming an Order Management Specialist. You’ll explore our processes, learn how our Supply Chain organization works, and gain practical experience that will shape your future career. We believe in teamwork, diversity, and building strong relationships - values that make UPM a great place to grow. This is your opportunity to learn, contribute, and make an impact"- Marzena Jaz-Korman, Team Leader, Order Management.

What you will do

• Support the team with various tasks, starting with basic order entry activities
• Gain knowledge to gradually take over more complex tasks
• Ensure timely responses to the customers
• Maintain smooth and timely communication with internal stakeholders
• Provide support to the Order Management Team in ad-hoc situations

Who you are

• You are a student or have a relevant university degree, or basic experience in customer service or order processing
• You are eager to learn UPM's culture, processes, and organization
• You are willing to work with Salesforce and learn SAP functionalities; knowledge of tools from Customer Cervices or Order Management will be an asset
• You have strong coordination and communication skills with internal stakeholders
• You are team-oriented and a good networker
• You have a solution-oriented and customer-focused mindset
• You are interested in working in international teams and collaborating across multiple functions
• You are fluent in English . German and other European languages are considered an asset

This is what we offer to you

A meaningful job - We have an inspiring purpose 'We create a future beyond fossils. Our work is impactful and transformative. A caring community - Our community is built on great team spirit and shared commitment. We care about each other and the well-being of our colleagues. We support the work-life balance of all our employees. Development opportunities - We offer you great opportunities to learn and grow throughout your career. We are an international, multi-business organization offering plenty of avenues for personal growth. Responsible employer - Sustainability is at the core of everything we do. We are committed to ambitious, science-based sustainability targets in all areas from climate change to biodiversity. We foster diversity and inclusivity, offering a work environment in which everyone can be themselves. Learn about our Rewarding and our Ways of working

This position offers a hybrid working model, combining remote work from home with regular on-site collaboration in Wrocław. The position holder will report to Team Leader, Order Management.