Global Ocean Freight Operations Specialist

AIT Worldwide Logistics; Województwo mazowieckie; On-site; PLN 40,000 - 60,000; Full time

Benefits offered by this job

Online learning library

Employee support programs

Five paid volunteer hours per year

Exclusive employee discounts through

Deel perks

Job summary

The Operations Agent Ocean role at AIT Worldwide Logistics in Poland coordinates day-to-day import/export of international ocean freight across EU borders. You will work with customers to gather details, prepare quotations, set schedules, and ensure shipments move on time while complying with regulations.

Ideal candidates have at least 2 years as an Ocean Freight Forwarder, strong English and Polish, and solid PC skills; Cargo Wise experience is a plus.

Qualifications

• min. 2 years of experience as an Ocean Freight Forwarder.
• Attention to detail.
• Fluent oral and written English and Polish is a must.
• Strong PC skills (Windows, Microsoft Office) preferred

Responsibilities

• Work with customers to qualify their shipping requirements and obtain all details necessary for shipment quotation and operation.
• Prepare profitable quotations accurately.
• Set shipping schedules and communicate with customers, deliverers, and ports to verify loading, departures, and arrivals in a timely manner.
• Coordinate the day-to-day import and/or export of products, including reviewing orders and documents.
• Track and communicate all delays, damages, problems and work to resolve customer issues.
• Manage all aspects of ocean international operations such as customer service, data entry of shipments, operations and billing.
• Coordinate recovery/delivery schedules with various cartage agents and international partners

Job description

The Operations Agent Ocean role at AIT Worldwide Logistics in Poland coordinates day-to-day import/export of international ocean freight across EU borders. You will work with customers to gather details, prepare quotations, set schedules, and ensure shipments move on time while complying with regulations.

Ideal candidates have at least 2 years as an Ocean Freight Forwarder, strong English and Polish, and solid PC skills; Cargo Wise experience is a plus.