Global Freight Operations Agent — Air, Ocean & Rail

AIT Worldwide Logistics, Inc.; Warszawa; On-site; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Online learning

Well-being programs

Volunteer hours

Employee discounts

Private medical care

Job summary

AIT Worldwide Logistics is seeking an Operations Agent Air/Ocean/Rail in Warsaw to coordinate import/export shipments across modes. You will work with customers to gather details, prepare quotations, set schedules, and ensure timely execution and billing.

The role requires 2+ years in air/ocean/rail forwarding, strong communication in English and Polish, and proficiency with CargoWise. This is a fast-paced, on-site position with diverse international coordination.

Qualifications

• min. 2 years of experience as an Air/Ocean/Rail Freight Forwarder.
• Must be able to perform in a fast pace / high volume environment.
• Attention to detail and problem solving.
• Fluent oral and written English and Polish.

Responsibilities

• Coordinate day-to-day import/export of international shipments for EU and beyond.
• Qualify customer requirements, gather regulations and documentation for quotations.
• Set shipping schedules and communicate with customers, carriers, and ports.
• Track shipments, communicate delays or issues, and resolve problems.
• Ensure billing aligns with company guidelines and regulatory requirements.
• Operate in ocean, air, and rail freight with compliance to all laws.

Skills

Air Freight

Ocean Freight

Rail Freight

Bilingual EN/PL

Tools

CargoWise

Job description

AIT Worldwide Logistics is seeking an Operations Agent Air/Ocean/Rail in Warsaw to coordinate import/export shipments across modes. You will work with customers to gather details, prepare quotations, set schedules, and ensure timely execution and billing.

The role requires 2+ years in air/ocean/rail forwarding, strong communication in English and Polish, and proficiency with CargoWise. This is a fast-paced, on-site position with diverse international coordination.