Global Network Infrastructure Engineer | 24x7 Shifts

Akamai Technologies GmbH; Kraków; On-site; PLN 70,000 - 110,000; Full time

Job summary

Akamai Technologies GmbH is seeking an early-career Network Infrastructure professional to join the Edge Platform team in Kraków. You will help maintain global platform infrastructure, work with a 24x7 shift-based operations team, and remotely diagnose hardware issues while coordinating with data centers and partners.

Responsibilities include monitoring server and network health, troubleshooting, and contributing to automation, tooling, and runbooks to improve reliability and performance of

Qualifications

• Early-career proficiency in network environments backed by a formal technical background or equivalent practical expertise.
• Experience in network technologies and basic knowledge of networking.
• Knowledge of computer hardware and networking equipment.
• Experience in a data center environment or with data center portals.

Responsibilities

• Manage remote and on-site hardware assets and troubleshoot issues.
• Monitor alarms from servers, routers, switches, and operating systems.
• Respond to alerts according to SLA and assess severity.
• Diagnose switch and router problems to ensure Akamai platform stability.
• Collaborate with field technicians, data centers, and partners for installation and maintenance of Akamai Network Infrastructure.
• Support high-severity incident resolution and post-incident reviews.
• Develop and maintain alerts and runbooks to improve fault detection and visibility.
• Install, configure, and optimize network infrastructure and build operational tools and documentation.

Skills

Network fundamentals

Data center operations

Hardware troubleshooting

NOC experience

Alarm monitoring

Job description

Akamai Technologies GmbH is seeking an early-career Network Infrastructure professional to join the Edge Platform team in Kraków. You will help maintain global platform infrastructure, work with a 24x7 shift-based operations team, and remotely diagnose hardware issues while coordinating with data centers and partners.

Responsibilities include monitoring server and network health, troubleshooting, and contributing to automation, tooling, and runbooks to improve reliability and performance of