Remote Edge Network Infrastructure Engineer

Akamai Career Site; Polska; Hybrid; PLN 120,000 - 180,000; Full time

Job summary

Akamai is seeking a Network Infrastructure Engineer in Krakow to help manage global platform infrastructure, hardware, software and network components, with 24x7 operations. The role requires collaborating with field technicians, data centers, and partners to ensure reliable, high-performing network services.

You will monitor alarms, troubleshoot remotely, and contribute to automation and runbooks to improve fault detection and resilience.

Qualifications

• Early-career proficiency in network environments with formal technical background or equivalent practical expertise.
• Experience in network technologies and basic networking knowledge.
• Knowledge of computer hardware and networking equipment.
• Experience with data center portals.
• Experience in a NOC or similar environment.
• Professional problem solving, communication, and interpersonal skills.

Responsibilities

• Managing remote hardware assets and troubleshooting issues remotely
• Watching alarms from servers, routers, switches, and operating systems.
• Responding to alerts according to SLA and determine severity.
• Diagnosing switch and router problems to ensure stability of Akamai platform
• Working closely with field technicians, data centers, and Akamai partners for installation and maintenance of Akamai Network Infrastructure
• Supporting the resolution of high-severity technical incidents
• Designing, developing, and maintaining alerts and runbooks to improve fault detection and operational visibility
• Installing, configuring, and optimizing network infrastructure while developing operational tools, automation, and technical documentation to support it effectively and efficiently.

Skills

Networking basics

Hardware knowledge

NOC experience

Problem solving

Communication skills

Tools

Data center portals

Job description

Akamai is seeking a Network Infrastructure Engineer in Krakow to help manage global platform infrastructure, hardware, software and network components, with 24x7 operations. The role requires collaborating with field technicians, data centers, and partners to ensure reliable, high-performing network services.

You will monitor alarms, troubleshoot remotely, and contribute to automation and runbooks to improve fault detection and resilience.